What are the responsibilities and job description for the Operations Manager- Aerospace position at Quest Defense?
Quest Defense is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
ROLE PURPOSE
To operate across the Customer Engineering Processes and make continuous improvement In the delivery of those processes (MRB, DR, PCR) for Aero Engine Component to meet agreed contractual KPIs. The role offers opportunities for developing skills Lean & Operations management skills for multiple process in an Engineering Services company on a large (200 person) scale.
The role will be supporting a team of Engineers, Flow Line Managers and Operations Managers at a holistic level across the customer’s Commercial Engine portfolio.
To be the management primary point of contact for the customer. Work together with Onshore & Offshore Flow Line Leaders.
PRINCIPAL RESPONSIBILITIES / ACCOUNTABILITIES
- The role involves activities that include :
a. Connect and regular governance with the business unit heads and other key stakeholders in the customer’s organisation
b. Track and report Quality-Inventory-Delivery (QID) KPIs, ensure all necessary steps are taken to meet agreed KPIs across the holistic work stream,
c. Identify and implement improvement opportunities and create technical, operational and commercial proposals. Develop action plan to achieve long and short term objectives of execs / commodity leads (WIP / Backlog reduction, offloading, signatory development, process simplification / standardisation)
d. Leading Flowline improvement initiatives across the engineering processes.
e. Collaborate with delivery teams working at multiple sites globally and implement framework to present integrated solutions to the customers
f. Engage and support the offshore team (India, UK, Italy)
g. Engage the team of Flow Line Leaders and their improvement activities across the E2E flowline.
h. Work with chief engineers towards achieving signatory approvals against the agreed plan with the customer
a. Ensure visibility of all holistic deliverables including those coming to agreed KPI time limits to all Stakeholders with necessary actions identified and managed to closure
a. Lean out process
b. Pilot and define ways to reduce bottlenecks and constraints
Required Skills & Experience :
Desirable Skills & Experience :
Physical Requirements & Work Environment :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
