What are the responsibilities and job description for the Hospital Account Executive position at Quest Diagnostics?
Overview
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
The Hospital Account Executive is responsible for driving growth (new business) and account retention by identifying sales opportunities and managing service requirements for existing hospital accounts.
This is a field-based sales position. The territory ecompasses Minnesota and Iowa.
At target, the compensation is $140,000 – $155,000. This includes a base salary and sales incentive. There is the potential to make higher, as the sales incentive is uncapped at Quest Diagnostics. Base salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:· Company Vehicle and Gas Card· Sales Incentive Plan· Sales Incentive Guarantee for the first 9 months of employment· Best in Class Commercial New Hire Training · Commerical-Specific Leadership Development Program· Medical/Prescription Drugs· Dental· Vision· Flexible Spending Accounts (FSAs)· Supplemental Health Plans· 401(k) Plan – Company match dollar-for-dollar up to 5%· Employee Stock Purchase Plan (ESPP)· Supplemental Life Insurance· Dependent Life Insurance· Short- and Long-Term Disability buy-up· Blueprint for Wellness· Emotional Well-Being Resources· Educational Assistance· Paid time off / Health Time
Responsibilities
- Drive sales growth in existing hospital accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
- Ensures customer retention by developing relationships with hospital personnel at multiple levels of the hospital including decision-makers and other key stakeholders.
- Participate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned hospital accounts.
- Educate hospital personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
- Implements fee increases or price changes; enforces contract compliance.
- Provide immediate support for less complex service issues; refer to appropriate resources (e.g.: Customer Solutions) for more complex issues and then follow up on resolution.
- Maintain knowledge of all connectivity products and new tests.
- Ensures compliance with company policies and government regulations.
Qualifications
Required Work Experience:
- Five (5) years of successful experience providing services to healthcare providers.
- Three (3) years of sales experience
- Hunter mentality a must!
Knowledge:
- Knowledge of reference laboratory business, esoteric tests, and processes
- Knowledge of the healthcare industry, payors, and regulations
Bachelor’s Degree Required
EEO
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
Salary : $140,000 - $155,000
