Senior Manager, Business Transformation

Overview

This position is a key member of a regional business transformation team, driving an end-to-end analysis of a functional Business Operations & performance measures, identifying opportunities for profitable growth, and driving business transformation leveraging the Quest Management System (QMS) specifically focused on Continuous Improvement (CI), system thinking, and big data analytics techniques (adopting AI). Additionally, this leadership role requires  operational experience in business financials, functions, and demonstrated ability to collaboratively work functions in order to drive change. This role will be a member of a regional team that is responsible for driving business analytics, use of QMS toolset with the operating functions, project management of the business transformation projects and  implementing appropriate operating cadence for the business.

This is an Onsite position. 

Schedule: Hybrid (3 days onsite, 2 days from Home)

Responsibilities

• Owns the learning, application, and adoption of QMS principle and practices for a particular function within a regional business with the goal of building localized self-sufficiency, sustainability, and scalability of improvement effort within the function.
• Drives the use of big data analytics tools (adopting AI) to tackle system level problems.
• Works with functional leaders as well as team members to drive a cultural change shift from dashboards and analytics towards actions and results.
• Owns a portfolio of initiatives (i) strategic business transformation projects, and (ii)operational execution for a regional function  that result in large-scale improvement across designated functions and businesses.
• Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking).
• Proven track record in facilitating cross functional discussions, targeted workshops and Kaizens to achieve strategic & operational objectives. ​
• General knowledge of Hoshin and breakthrough planning.
• Demonstrates expertise in business transformation projects using program management principles and tools, and has a track record of success leading and influencing at the mid to senior leadership level without direct authority in driving change, 
• Captures, quantifies, and reapplies best-in-class practices within a regional function such as laboratories, Logistics or Patient Services.
• Acts as a change agent to guide teams toward success.
• Works with local team members to identify and prioritize continuous improvement opportunities for a regional functional business. Works with functional and site leaders as a “thought leader” to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
• Contributes toward building a grass-roots culture of continuous improvement, use of big data analytics techniques, system thinking, and cross-functional collaboration.

Qualifications

Required Work Experience: 

•  7 – 10 years of direct responsibility of operational ownership of different aspects of a business, and Continuous Improvement experience, in areas of Industrial Engineering, Manufacturing, Organizational Leadership, or Healthcare​

Physical and Mental Requirements: 

• Demonstrated success leading large, complex, change initiatives (7 years)
• Previous experience deploying “kaizen culture” across medium-to-large organizations.
• Experience working in the Toyota Production System, Danaher Business System, Virginia Mason Production System, Honeywell Operating System or similarly mature and rigorous lean model.
• Experience using robust, structured problem-solving and designing counter-measures for multivariate problem. 
• Demonstrated understanding of continuous improvement, process management, and systems thinking.
• Proven track record of fostering leadership alignment, target setting, and ‘catch-ball’.
• Poise and leadership presence when facilitating discussions and leading workshops.
• Experience managing geographically dispersed teams.
• Demonstrated ability to develop strong relationships with others.
• Advanced data analysis skills.
• Financial and Business acumen
• Change Agent
• Working knowledge of Hoshin-Kanri (Policy Deployment) principles and practices.
• Effective written and verbal communication skills across multiple formats:  formal presentations, training material development, meetings, conference calls, e-mails, and memos.
• Ability to handle multiple projects simultaneously.

Skills: 

• Excellent written and verbal skills, results oriented, and collaborative.
• Preferred - Continuous Improvement certified (LSS Master Black Belt or Lean certified, QMS or equivalent business operating systems Certified)​

EDUCATION Bachelor’s Degree(Required)Master’s DegreeLICENSECERTIFICATIONS Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) (Required)Lean Certification

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets