Tech, Patient Service

Overview

The Patient Service Tech is responsible for accurately performing and processing electrocardiograms, draws intravenous and capillary blood from adults, infants, and children and all related functions.

Responsibilities

• Makes rounds on nursing care units to draw blood and/or perform ECGs as assigned
• Cleans and re-stocks ECG carts and prepares phlebotomy carts/tray after shift and as needed and returns all carts to 5 Main Room 5645.
• Assists coworkers with draws and EKGs when complete with rounds.
• Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques.
• Draws and delivers (where applicable) all blood work (stat, timed, routine) within established departmental policy time frames.
• Draws intravenous and capillary blood into proper tubes and culture vials according to the purpose for which the blood is to be tested.
• Performs and processes all electrocardiograms on patients ranging from newborn to geriatrics.
• Demonstrates correct placement of electrodes and all the elements of a 12 lead ECG including but not limited to the recognition of artifacts (electrical, muscle, etc.)
• Completes clerical functions associated with ECG reports (to include transmission and charging only).
• Signs out and returns all equipment in good repair.
• Performs Collection Rending report after rounds and follows up on patients not collected. Submits signed off report to coordinator.
• Reports incidents/issues regarding patients, nursing staff, or employees timely to Coordinator and or Section Head.
• Reports supply needs and equipment defects in a timely fashion.
• Logs refrigerator temperatures daily and reports if falls out range to Coordinator or Section Head.
• Travels and performs phlebotomy duties, as needed, at Health fairs, Skilled Nursing Facilities, and PSA testing sites and delivers specimens to laboratory.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 50 lbs., and stands a minimum of 4 hours a day.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Adheres to the standards identified in the Medical Center’s Organizational Competencies.

Qualifications

Required Work Experience:

• High school diploma or equivalent with basic knowledge of arrhythmias and completion of a blood drawing educational program. 1 year of prior experience in ECG or graduate of ECG technical/Medical Assistant training program.

Preferred Work Experience:

• N/A

Physical and Mental Requirements:

• N/A

Knowledge/Skills:

• Regular contact with Medical Center personnel, patients and visitors.
• The position requires the ability to effectively communicate in English.

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets