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EVENT INSTALLER LEAD / DRIVER

Quest Events
San Antonio, TX Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 5/18/2025
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Description

The Event Installer Lead/Driver is a team and event management, driving, and customer service position, with an emphasis on leadership and accountability. The responsibilities include leading and managing a team of installers, operating box trucks and vans, safely loading and unloading gear, dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.

Further responsibilities include setting and striking drape, furniture, and hardware at event venues, working with and as part of a team of installers. Workload varies from 0-30 hours per week based on volume and availability. Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, displaying a strong work ethic while on the jobsite and being able to execute consecutive events.

Benefits

  • 401k Safe Harbor with Employer 5% match
  • Employee Referral Bonus Program
  • Potential to go Full Time
  • Potential for overtime
  • Eligible for annual increases based on performance
  • Opportunities for professional growth

Under the supervision of the General Manager and Operations Manager this position's responsibilities include:

  • Lead and participate in sets and strikes at event venues
  • Lead and manage a team of installers
  • Deliver and pick-up gear/crew to event venues
  • Preparation for daily scheduled activities both in the warehouse and on-site
  • Loading and unloading company vehicles at the warehouse and on jobsites
  • Completing warehouse tasks after on-site work is finished
  • Delivering outstanding customer service

Required Knowledge, Skills, And Abilities

  • Prior customer service-related job experience preferred but not required.
  • Ability to lead one or more teams of installers and handle the stresses of multi-job and multi-crew work days.
  • Understanding of hotel/convention docks
  • Ability to execute consecutive events while handling the associated stresses and challenges.
  • Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
  • A great attitude and great customer service skills.
  • Can read, write, speak, and understand English fluently.
  • Must maintain a professional appearance, have reliable transportation, and be punctual.
  • Is able to problem solve and prioritize needs while on jobsites.
  • Is able to handle team dynamics, and customer service issues on a daily basis.
  • Workload varies from 0-30 hours per week based on volume and availability.

Requirements

Driver Requirements:

  • Possess a valid, unexpired driver’s license
  • Prior Box Truck / Van driving background and able to drive Quest light-duty vans.
  • Pass Quest-generated written and practical driving tests.
  • Submit to an annual driving record review (No DUIs, etc).
  • This position is required to pass a DOT physical and drug test. Must be able to pass written and practical driving tests.
  • Must be able to drive all company vehicles, including medium-duty trucks (such as 16' box truck).

Physical Job Requirements

  • Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
  • Ability to stand or walk for extended periods of time.

Mental Demands

  • Problem solve and prioritize needs while on jobsites.
  • Do simple math calculations and think logically.
  • Analyze information and perform needed actions to fulfill duties.
  • Able to handle traffic stress, team dynamics, and customer service issues daily.

Salary Description

$18-20/hr

Salary : $18 - $20

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