Demo

Delivery Assurance Specialist

Quest Global
Rome, NY Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Quest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we are eager to hear from you.

  • Responsible for leading the manufacturing operations for a large value stream within a product line platform for all aspects of manufacturing execution including execution to an MRP schedule, managing work-in-process to avoid aging work orders
  • Monitor MRP tools, Production schedules, WIP Tracker (shop floor), and non-conformances against delivery commit dates. Estimate / revise delivery dates.
  • Has a comprehensive understanding of all aspects of the production organization concerned with the assembly and processing operations, including a thorough knowledge of manufacturing-related policies / procedures and quality and customer requirements.
  • Identify bottlenecks, conduct gap analysis, create recovery plans, and track action items to closure.
  • Liaises with internal customers and supply chain to understand their needs and issues and ensure that the customers receive satisfactory service standards.
  • Ability tread / interpret drawings including understanding of GD&T and critical characteristics (KPCs)
  • Involvement with Process Planning and Production Readiness reviews
  • Familiarity with Control Plans and Operating / Work Instructions
  • Exposure to Lean methodologies and tools
  • Basic understanding with quality systems and industry standards compliance (including process and material certs)
  • Periodic interface is required with both internal and external customers at the Rome, NY site including Program Management Reviews (PMRs), and follow-ups with the supply chain and value stream leaders
  • Liaises with internal customers and supply chain to understand their needs and issues and ensure that the customers receive satisfactory service standards.
  • Delivery Assurance / Operations pulling together the Line of Balances (LOB) and summary charts for VSL to present at executive reviews

Required Qualifications :

  • Experience In Delivery Assurance or Program Office 2- 4 years
  • Experience working within AS9100, ISO9001 environments
  • Proficiency using MS office suite
  • Self-motivated, disciplined, and organized
  • Passion for developing technical and business solutions
  • Ability to persuade and influence without authority
  • Superior Customer / Supplier interaction
  • Excellent verbal and written communication skills
  • The position requires to be on site Rome, NY
  • Dues to the nature of the work must be US Citizens
  • Physical Requirements & Work Environment :

  • Office and Shop Floor involvement.
  • Substantial amounts of telephone and computer work.
  • Heavily Regulated Industries with strict adherence to procedures.
  • Flexibility to meet business deadlines by staying late or arriving early.
  • Typical 8-hour days plus lunch / 40-hour weeks / core (required) hours are 8AM to 4 : 30PM
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made tenable individuals with disabilities to perform the essential functions.

    Company Description

    We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 26 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000 extraordinary employees who make the impossible possible every day.

    Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Auto

    Company Description

    We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 26 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000 extraordinary employees who make the impossible possible every day. Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Auto

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