Operations Support Associate

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

We have an immediate opening for an Operations Support Associate at our aerospace location in Rockford, ILL. The primary focus of this role is to support strategic planning efforts, solutions for program problems, contract negotiations, and manages important vendors

Roles & Responsibilities:

• Supports strategic planning efforts, solutions for program problems, contract negotiations, and manages important vendors.
• Status updates on work in process and updating the schedule daily
• Coordinating work between support staff functions (ME’s, Quality, Engineering, etc.)
• Update program slide deck for Operations daily to meet the expectations required for the daily program call/review
• Provide a weekly risk assessment of schedule adherence to the POM and Operations Manager
• Incorporate information provided by Program Team members into a Rolling action item list, manage completion of actions and provide a daily status to the Program Operations Manager. Action Items must include a description of the action, who identified the action, who has the current action, the date the action was assigned and the due date for completion.
• Coordinate shipping paperwork and inventory as needed for quality testing, testing and shipments to the customer and/or supplier
• Auditing of Non-Conforming Material inventory monthly to ensure MRP system aligns with physical inventory hold locations
• Support kit releases, WIP and any production required actions to ensure on time delivery to the customer
• Identify and support continuous improvement activities as needed
• Drive Root Cause Analysis closure with support staff.

The ideal candidate will have the following combination of education & experience:

• High School Diploma or GED with 8 years’ experience in an engineering/manufacturing support role.
• Associate Degree in manufacturing related discipline with 5 years’ experience in an engineering/manufacturing support role.
• Intermediate experience in MS Office Suite
• Ability to manage a Project Schedule
• Ability to maintain and update a Line of Balance
• MRP System Experience
• Coordinating efforts with a multi-functional Team
• Multi-Tasking
• Due to the nature of the work, all candidates must be a U.S. Citizen or Permanent Resident.

Physical Requirements & Work Environment:

• Office and Shop Floor Environments.
• Substantial amounts of telephone and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM
• Ability to use personal transportation to visit customer locations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FT- 40 hours per week, 100% Onsite, Rockford. ILL

Hourly rate: $26.44 to $31.25 DOE

Benefits begin on day one:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Employer paid Life Insurance, Short- & Long-Term Disability

Quest Global is An Equal Opportunity/Affirmative Action Employer. EOE/AA