What are the responsibilities and job description for the Project Manager position at Quest Global?
Job Description
Job Description
Role Overview :
The Project Manager - Quality Operations will be responsible for managing a team of Quality Technicians supporting aftermarket and repair operations in Oklahoma City, OK. This role will oversee daily operations, ensure adherence to quality standards, and drive continuous improvement in processes and performance. The ideal candidate will have a strong background in quality assurance, team leadership, and project management within a highly regulated industry.
Key Responsibilities :
- Manage a team of Quality Technicians performing inspections, documentation, and quality assurance processes for Pratt & Whitney’s aftermarket operations.
- Ensure compliance with industry regulations, customer quality standards, and company policies.
- Develop, implement, and refine operational procedures to improve efficiency and effectiveness.
- Monitor project performance, key metrics, and deliverables to ensure alignment with business goals.
- Serve as the primary point of contact for customer interactions, addressing concerns and ensuring customer satisfaction.
- Provide leadership, mentorship, and development opportunities for team members.
- Conduct risk assessments and implement mitigation strategies to address quality and operational challenges.
- Drive continuous improvement initiatives utilizing Six Sigma, Lean, and other quality management principles.
- Collaborate with internal teams, including engineering, procurement, and supply chain, to enhance quality outcomes.
- Manage staffing, resource allocation, and vendor coordination as needed to meet business objectives.
- Investigate and resolve escalations through root cause analysis and corrective actions.
Required Qualifications :
Preferred Qualifications :
Company Description
We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 27 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000 extraordinary employees who make the impossible possible every day.
Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Auto
Company Description
We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 27 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000 extraordinary employees who make the impossible possible every day. Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Auto
