Data and Administrative Manager

Salary: $50,000 - $65,000/yearLocation: 1509 E. Colonial Dr. Suite 300, Orlando, FL 32803This is a hybrid position.About Quest, Inc.For more than 60 years, Quest, Inc. has transformed the lives of thousands of adults and children with developmental disabilities through a range of services proven to increase capabilities and quality of life. From the humble beginnings of a single location serving eight individuals, to currently over 20 locations, serving over 500 individuals each day in Orlando and Tampa, we continue to build communities where people with development disabilities achieve their goals. MissionOur mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. VisionTo be the number one provider of services that empower people with disabilities to shape their future. Our Commitment to InclusionQuest, Inc. embraces people from all walks of life and works to maintain an inclusive environment. We ensure that everyone, regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, ideology, income, national origin, race or sexual orientation feels welcomed and respected.Philanthropy Data & Administrative Manager BenefitsQuest offers medical, dental, and vision insurance, accident insurance, life and disability insurance, prescription drug insurance, flexible spending accounts, 401(K) with company match, Paid Time Off (PTO), Employee Assistance Program (EAP), Daily Wallet (early pay) and great discounts on theme parks, attractions and shows, hotels, flights, rental cars, concerts, sports, and live events, movie tickets, electronics and much more.Role Overview: The Data and Administrative Manager is responsible for all gift and data administration activities and business processes within Quest’s Philanthropy Department for the Orlando and Tampa regions.   Essential Functions: Manages the day-to-day of all gift processing functions, particularly in the areas of accuracy, responsiveness, efficient processes, and operational needs. Ensure all donations and recurring donations are received, processed and acknowledged within best practice and organizational standards.Responsible for high-level gift administration projects such as handling the monthly pledge reminders, completing complex giving summaries, creating and updating donor profiles, and year-end tax letters.Manage and process ongoing reminders, pledges and donor payments to ensure that all pledge payments are received.Serves as the resident expert for Salsa CRM gift entry, resolving problems arising from ambiguity of data and revising policies and procedures as needed; consults with supervisor if decisions require major changes in specified procedures.Serves as the resident expert and provide oversight for OneCause event registration and auction data management; serve as lead staff at events for registration and auction.Provide administrative support for all giving campaigns by creating and maintaining accurate mailing lists. Collaborate with marketing department to ensure cross-over data is accurately maintained and donors receive marketing communication.Creates and maintains documentation and processes for gift processing and reporting.Evaluate present systems to determine whether some functions can be automated to improve turnaround time.Maintains solid understanding of IRS charitable contribution rules and regulations. Stays abreast of emerging trends in the field of philanthropic gift recording.Ensure that all philanthropy staff are cross trained as appropriate in each of the functional areas within data and gift administration services. Assist with training new philanthropy employees.Participate in associations and other professional networks to advance knowledge of data and gift processing function and be a leader for the department in this area.Excellent written, verbal, and interpersonal communication skills and ability to work collaboratively with diverse groups, including staff, board, donors and clients.Preferred Qualifications:Bachelor's degree and 2 years of relevant nonprofit experience.Five years proven track record in a responsible administrative role can be substituted for education and nonprofit experience.Experience with Salsa CRM & Salsa Engage (or similar database management system)

Salary : $50,000 - $65,000