What are the responsibilities and job description for the Field Service Technician (Electro -Mechanical) North Carolina position at Quest International Inc.?
Job Description
POSITION SUMMARY:
Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on a variety of equipment from industrial to medical. In environments that range from factories to hospitals.
ESSENTIAL FUNCTIONS:
Job Type: Full-time
COVID-19 considerations:
All customers are requiring masks to be worn, vaccination, and negative testing to enter their building.
POSITION SUMMARY:
Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on a variety of equipment from industrial to medical. In environments that range from factories to hospitals.
ESSENTIAL FUNCTIONS:
- Provides multi-step troubleshooting support on assigned service calls.
- Participates in the creation of technical bulletins and service procedures.
- Actively involved in continuous improvement
- Participates in an on call rotation to respond to urgent service calls outside of normal business hours.
- May have lead responsibilities for one or more field support persons.
- Assist in parts shipments as needed
- Required Technical Competencies:
- Ability to troubleshoot to the FRU level
- Experience servicing electro-mechanical products
- Experience with servicing products with complicated wiring harnesses and sensitive electronic components
- Familiar with the use of common service tools including: vacuum/pressure meter, frequency counter, and digital multimeter.
- Able to work in an environment that requires standing for 8-10 hours a day.
- Requires bending, stooping, twisting, crawling, climbing, and other physical activities.
- Able to lift 50 lbs. both assisted and unassisted
- Command line and PowerShell, Active Directory/LDAP and SQL a plus
- 7. Wi-Fi 802.11 a/b/g/n/ac a plus
- Previous industrial or medical device experience a plus
- CompTia A a plus
- Requires travel up to 80% of the time (home on weekends)
- Experienced booking and tracking own travel and expenses
Job Type: Full-time
COVID-19 considerations:
All customers are requiring masks to be worn, vaccination, and negative testing to enter their building.
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