Field Service Technician (Electro -Mechanical) North Carolina

Job Description

POSITION SUMMARY:

Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on a variety of equipment from industrial to medical. In environments that range from factories to hospitals.

ESSENTIAL FUNCTIONS:

• Provides multi-step troubleshooting support on assigned service calls.
• Participates in the creation of technical bulletins and service procedures.
• Actively involved in continuous improvement
• Participates in an on call rotation to respond to urgent service calls outside of normal business hours.
• May have lead responsibilities for one or more field support persons.
• Assist in parts shipments as needed
  
  

Specific Required skills/knowledge:

• Required Technical Competencies:
• Ability to troubleshoot to the FRU level
• Experience servicing electro-mechanical products
• Experience with servicing products with complicated wiring harnesses and sensitive electronic components
• Familiar with the use of common service tools including: vacuum/pressure meter, frequency counter, and digital multimeter.
• Able to work in an environment that requires standing for 8-10 hours a day.
• Requires bending, stooping, twisting, crawling, climbing, and other physical activities.
• Able to lift 50 lbs. both assisted and unassisted
• Command line and PowerShell, Active Directory/LDAP and SQL a plus
• 7. Wi-Fi 802.11 a/b/g/n/ac a plus
• Previous industrial or medical device experience a plus
• CompTia A a plus
  
  

Secondary skills/knowledge:

• Requires travel up to 80% of the time (home on weekends)
• Experienced booking and tracking own travel and expenses
  
  

Benefits: Medical, Dental, Vision, FSA, 401K

Job Type: Full-time

COVID-19 considerations:

All customers are requiring masks to be worn, vaccination, and negative testing to enter their building.