Operations Assistant/Office Coordinator - Tampa

Operations Assistant/Office Coordinator

The Job:

Do you have a lot of enthusiasm and a great smile and outgoing personality? Do you want to work happy? Then keep reading!

Come join Quest Workspaces, a fast-growing company in the customer service business! We have an immediate opening for a talented individual at our 121 Alhambra location in Miami. As our Operations Assistant, you will be responsible for the client satisfaction of our Questers, in addition to supporting the Operations and Sales Manager. This is a fast-paced, multi-tasking environment and requires the ability to prioritize and change direction frequently. Professional appearance and attitude is a MUST in our service-oriented business! Future growth potential.

Responsibilities:

• Assist Operations Manager with monthly billing
• Collect all accounts receivable, following established collection procedures
• Process accounts payable
• Tactfully handle client questions and complaints to resolution
• Develop and oversee monthly networking events
• Meet with clients regularly to ensure that we are meeting their service expectations
• Assist with center opening and closing procedures, as well as general center cleanliness
• Maintain working and programming knowledge of all center equipment and software including connectivity, telephone answering, and all business equipment. Contact vendors for repairs and maintenance as required
• Assist with answering all Quest and client phone calls
• Assist center manager with special projects when required
• Back up other employees and provide client services when necessary

Qualifications:

• Bilingual a MUST
• Minimum three years proven successful experience

· A positive attitude and naturally happy person

· High energy and a quick learner

· Professional presence

· Hard working and with a passion for continuous learning

· Must enjoy helping other and be able to work with many personalities

• Ability to assess situations, comprehend the need, and resolve issues in a professional and timely manner
• Excellent computer skills, including Microsoft Office

Benefits:
In return for your hard work and dedication, we offer a competitive salary & bonus program, comprehensive benefits package and a dynamic work environment.

If you fit our profile and would like to join a high-energy company, Quest Workspaces wants to talk to you!

Please submit your resume along with a salary history and answers to the following 3 questions:

1. Describe how you handled a 3 high pressure situations at once.

2. Define an exceptional service experience.

3. What would you do if the system you rely on to work each day, went down?

Responses without answers will not be considered.

NOTE: Phone calls or in-person visits ARE NOT PERMITTED and will result in not being considered for the position.

EOE

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Tampa, FL 33602 (Required)

Ability to Relocate:

• Tampa, FL 33602: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $20