Senior Salesforce Engineer, Servicing Systems Engineering (Remote from Brazil)

What’s in it for you as an employee of QFG?   Health & wellbeing resources and programs  Paid vacation, personal, and sick days for work-life balance Competitive compensation and benefits packages Hybrid and flexible work arrangements Career growth and development opportunities Opportunities to contribute to community causes Work with diverse team members in an inclusive and collaborative environment   We’re looking for our next Senior Salesforce Engineer. Could It Be You?   As the Senior Salesforce Engineer at Questrade, you will contribute to developing and implementing standard and custom salesforce applications that elevate customer experience and help Questrade enhance the customer’s journey.  The successful candidate will act as the subject matter expert on the technical aspects of the Salesforce application and demonstrate an in-depth understanding of the platform's capabilities and constraints.   What’s it like working as a Senior Salesforce Engineer at Questrade?    Design, Configure, and Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements, and company goals. Implement and maintain security measures and compliance standards within Salesforce, ensuring data privacy and security. Manage data imports, data cleansing, and data transformation activities in Salesforce. Integrate Salesforce with other applications and systems using tools like Salesforce APIs, middleware, and third-party integration platforms. Work with the Post Production Support team to optimize defect resolution. Be actively involved in business development activities to help identify and research opportunities for new/existing clients. Support Salesforce users, troubleshoot issues, and conduct user training sessions as needed. Develop and execute test plans to ensure the quality and reliability of Salesforce solutions. Assist in planning and executing Salesforce releases and upgrades. Monitor and optimize the performance of Salesforce applications. Provide system administration and development support of internal and customer-facing Salesforce environments, especially related to customized applications, user permissions, security settings, custom objects, and workflows, and be able to effectively communicate how to tackle problems and exceed our customers' requirements. Collaborate with various internal departments, including Marketing, Sales, Claims, and Information Management, to ensure the Salesforce environment supports the customers' needs relating to functionality and performance. Bachelor’s Degree in Engineering, Computer Science, or Mathematics Experience with Salesforce Engineering  Core understanding of CRM, its entities and ability to answer the WHY 5 years of software development with 3 years of hands-on Salesforce development experience Working knowledge of RESTful integrations Solution-focused. Takes the initiative to work effectively.   Need more details? Keep reading…   Experience in Service Cloud, Sales Cloud, and Community Cloud. Expertise in Apex: Extensive experience developing custom Apex Classes and Apex Triggers. Has an understanding of the Salesforce Development Lifecycle and the ability to implement applications across Salesforce environments such as Force.com, Heroku, etc. Expertise in Salesforce Lightning. Extensive experience developing Lightning Components with LWC or Aura. Expert-level understanding and implementation with design patterns and algorithms implemented in APEX and ES7 (OOP and OOAD on both languages) Experience with integration patterns with external systems via Salesforce callouts. Experience developing applications that interact with Salesforce via SOAP or REST APIs. Bonus for GraphQL. Understanding of Salesforce Governor Limits and Apex Development best practices. Experience with development tools like VSCode Experience with version control platforms like GitLab, GitHub, or Bitbucket. Familiar with CI/CD practices for automated integrations and testing of salesforce changes Familiar with testing practices like Test-Driven Development (TDD)   So are YOU our next Senior Salesforce Engineer.? You are if you…   Has the courage and confidence to change the financial industry Has a passion for innovative customer service and CRM solutions and technologies Has the confidence to work in a fast-paced working environment and continuously deliver value from inception to feedback Self-starter and able to work with ambiguity Has a service-oriented mindset and a willingness to support the team to ensure project success Attention to detail, highly organized, with an absolute focus on the quality of work Positive, self-starter attitude and desire to exceed expectations at every opportunity Develops constructive and cooperative working relationships with team-mates and stakeholders Thrives in a fast-paced, dynamic environment, welcoming challenges/opportunities Thrives to learn new technologies and expand Salesforce knowledge through Trailheads and Certifications Proactively exercise independent and sound judgment in solving problems and making decisions Competently follows specific instructions, guidelines, criteria, and protocols   Additional kudos if you…   Trunk-based development knowledge Knowledge of Marketo and Genesys cloud platforms Familiarity with Agile or Scrum development methodologies Other development/programming languages Experience with Financial Services Cloud Event-Driven architecture knowledge Salesforce Systems or Application Architect Certification Familiar with AI tools like GitHub Copilot.   Sounds like you? Click below to apply! #LI-DM1 #LI-Remote