What are the responsibilities and job description for the Software Quality Assurance Specialist/Applications Tester position at Quevera LLC?
Job Description:
Quevera is seeking a Software Quality Assurance Specialist to join our team. At Quevera, we don’t just offer jobs—we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You’ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas.
HIGHLIGHT'S OF WORKING FOR QUEVERA:
Quevera employees voted Quevera as a TOP EMPLOYER in the Baltimore /DC area by the Washington for 2025 for the 5th consecutive year!
Excellent Quevera's Benefits:
Medical/Dental/Vision (100% Employer Paid Medical Plan)
Short/Long Term Disability (Employer Paid)
Life Insurance (Employer Paid)
Yearly $5,000 towards education/training/certification.
Employees are in control of their career path through our Career Pathway Program.
Employer paid Company Vacation Package for you and a guest!
Retirement:
Quevera will match up to 6% towards your 401K and an additional 4% profit sharing!
REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered.
Required Experience:
Subject Matter Expert
We are looking for an Operations Service Manager (OSM) to capture system issues, coordinate with GPOCs on correcting those issues, and making system changes to correct bugs and possible design flaws. Activities include:
Required Experience:
- Demonstrated experience communicating both written and orally using email, video conference, telephone, and service request database.
- Demonstrated experience providing rules, procedures and technical information clearly and accurately, both verbally and in writing, to partners, peers and customers.
- Demonstrated experience working with customer with developmental challenges or disabilities and understanding the necessity to communicate clearly with this demographic and the respectful etiquette that is required.
- Demonstrated experience equivalent to help desk roles for the purpose of supporting various versions of internet browsers, and mobile devices.
- Demonstrated experience managing multiple priorities, eliciting information from customer, and gathering and maintaining information related to incidents.
- Demonstrated experience with technical writing, maintaining SOPs, and communicating to a diverse population.
- Demonstrated experience performing regular security network monitoring to identify misuse and abnormalities.
- Demonstrated experience managing use of a government-furnished mobile phone.
Desired Experience:
- Demonstrated experience provisioning and/or disabling accounts using CRM tools.
- Demonstrated experience providing data transferring services on networks.
- Demonstrated experience administering and maintaining Atlassian Software Suite (Jira, Confluence).
- Demonstrated experience using Splunk dashboards.
Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law #LI-AA1
Salary : $5,000
