What are the responsibilities and job description for the Quality Assurance Auditor position at Quick Dry Restoration Seatac LLC?

Job Description

Job Title : Quality Assurance Auditor

Location : Kent, WA

Job Type : Full-Time

Hourly Rate : $21 - $23 per hour

Job Summary :

Quick Dry Restoration is the premier water mitigation company located in Kent, WA and serving the Seattle-Tacoma area. Since 2016, we have specialized in providing fast, professional water damage restoration services to homes and businesses. Our team works closely with leading insurance companies to ensure smooth and efficient restoration processes, helping customers restore their properties to pre-loss condition or better. At Quick Dry, we pride ourselves on our commitment to high-quality service, teamwork, and innovative solutions in the water restoration industry.

We are seeking a highly detail-oriented and proactive Quality Assurance Auditor to join our team. This full-time position involves working closely with production and project managers to ensure adherence to processes and documentation standards. The successful candidate will be responsible for identifying errors, communicating with adjusters, and assisting in the resolution of any issues that arise during the auditing process.

Key Responsibilities :

Review and audit project documents, ensuring they adhere to established quality standards and processes.
Identify errors or discrepancies in project documentation and work with production and project managers to correct them.
Maintain and update accurate records and spreadsheets, ensuring all information is current and well-organized.
Communicate with adjusters via email to address issues or discrepancies and ensure a smooth workflow.
Assist in the resolution of issues or challenges that arise during the auditing process, offering solutions as needed.
Ensure adherence to company processes, documentation standards, and best practices.
Provide timely and clear email communication to both internal teams and external stakeholders, including adjusters.
Support quality assurance initiatives and collaborate with the team to drive improvements in processes and documentation.
Continuously monitor and review workflows to ensure compliance with industry standards.

Qualifications :

Previous experience in auditing, quality assurance, or a related field is preferred

Strong attention to detail and ability to identify errors or inconsistencies in documentation.

Excellent verbal and written communication skills, with a focus on clear and effective email correspondence.

Ability to work independently and take initiative in resolving issues.

Strong customer service skills, with a focus on maintaining positive relationships with stakeholders.

Proficiency in Google Sheets and other spreadsheet tools.

Knowledge of water restoration processes is preferred but not required.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Benefits :

Competitive hourly rate of $21 - $23 per hour.

Opportunity to work with a dynamic and supportive team.

Flexible work environment and the chance to contribute to process improvements.

Medical / Dental / Vision

Paid Time Off

Holiday Pay

Sick Pay

401(k) Retirement Plan with 4% Company match

On the job training

If you are passionate about ensuring quality standards and enjoy problem-solving, we encourage you to apply for this exciting opportunity!

This position is located in our Kent, Washington office.

How to Apply :

Please submit your resume and cover letter detailing your relevant experience.

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Salary : $21 - $23

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Quality Assurance Auditor

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