What are the responsibilities and job description for the Assistant Store Leader position at Quick Quack Car Wash?
Assistant Store Leader
The Assistant Store Leader plays a key role in developing and implementing the business strategy for the store, leading daily operations, and training team members to provide exceptional customer experiences. They embody Quick Quack's values of being Smart, Kind, and Driven, serving as a role model for the team.
Promising Career Advancement
With our company, you can expect a competitive benefits package that includes health care benefits, 401(k) retirement benefits, paid time off, and parental leave and benefits. Our goal is to support your personal and professional growth, helping you build a fulfilling career with us.
Duties and Responsibilities
Requirements
Competencies
The Assistant Store Leader plays a key role in developing and implementing the business strategy for the store, leading daily operations, and training team members to provide exceptional customer experiences. They embody Quick Quack's values of being Smart, Kind, and Driven, serving as a role model for the team.
Promising Career Advancement
With our company, you can expect a competitive benefits package that includes health care benefits, 401(k) retirement benefits, paid time off, and parental leave and benefits. Our goal is to support your personal and professional growth, helping you build a fulfilling career with us.
Duties and Responsibilities
- Assist the Store Leader in hiring, training, and managing new team members.
- Coordinate daily workflow and provide direction to the team.
- Support employment actions, including discipline and termination of team members.
- Monitor store performance and identify opportunities to increase productivity and efficiency.
- Provide excellent customer service and address customer inquiries.
- Maintain proper cash accountabilities at POS registers.
Requirements
- Foster strong leadership and communication skills.
- Develop excellent customer service skills.
- Ensure accurate reading, counting, and writing.
- Be able to work varied hours, weekends, and holidays.
- Maintain a clean appearance and smile as per dress and grooming standards.
Competencies
- Planning & Organizing: Drive memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience.
- Business Acumen: Contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions.
- Inspiring Others: Motivate and inspire the team through Quick Quack's core values (Smart, Kind & Driven).
- Execution: Clearly communicate standards and monitor outcomes to ensure adherence to companywide policies and procedures.
