What are the responsibilities and job description for the Customer Experience Representative position at Quick Quack Car Wash?
Key Responsibilities
- Cash Handling: Accurately manage cash transactions, maintain a high level of accuracy, and balance the cash register at the beginning and end of each shift.
- Customer Interaction: Greet customers warmly, provide information about services, and address any concerns or questions they may have.
- Team Collaboration: Work effectively with colleagues to ensure efficient operations, maintain a clean environment, and promote a positive work atmosphere.
- Sales and Marketing: Identify opportunities to sell additional services, promote products, and engage in marketing-related activities to enhance customer satisfaction.
