What are the responsibilities and job description for the Air Export Coordinator position at QUICK USA, Inc.?
Position
Air Export Coordinator
Summary
[URGENT HIRE] A Japanese logistics company is seeking an Air Export Coordinator. This role involves managing and processing export clients' air shipments through carriers and overseas agents. You will ensure compliance with all relevant regulations, deliver exceptional customer service, and continuously enhance operational efficiency. Fluent in Japanese is a big plus.
Essential Duties
Working Hours, Working style
Monday - Friday; 9:00 - 18:00 (OT may be required)
On-Site (in an office setting with occasional time in the warehouse or outdoors.)
Working Location
Torrance, CA
Salary/Benefit
$25 - $27/hour
Saturdays, Sundays, and major US Holidays
Qualifications
Air Export Coordinator
Summary
[URGENT HIRE] A Japanese logistics company is seeking an Air Export Coordinator. This role involves managing and processing export clients' air shipments through carriers and overseas agents. You will ensure compliance with all relevant regulations, deliver exceptional customer service, and continuously enhance operational efficiency. Fluent in Japanese is a big plus.
Essential Duties
- Communicate daily with carrieers, overseas agents, and customers.
- Handle booking requests and provide customer service for export inquiries.
- Prepare accurate export documentation and send pre-alerts.
- Request necessary documents from shippers, including the power of attorney, commercial invoice, packing list, insurance certificate, and Shipper's Letter of Instruction (SLI).
- Review standard operating procedures to ensure compliance with regulations such as FAA, IATA, TSA, and Export Control (including AES/EEI filings).
- Perform other duties as assigned and cross-train in related areas when possible.
Working Hours, Working style
Monday - Friday; 9:00 - 18:00 (OT may be required)
On-Site (in an office setting with occasional time in the warehouse or outdoors.)
Working Location
Torrance, CA
Salary/Benefit
$25 - $27/hour
- Medical / Dental / Vision / Life Insurance
- 401(k) and matching contributions
- Paid Time Off (PTO) and paid holidays
- Tuition reimbursement
- Competitive base salary
Saturdays, Sundays, and major US Holidays
Qualifications
- Basic English reading, writing, and arithmetic skills are required.
- Fluency in Japanese is a big plus.
- Minimum high school diploma or equivalent.
- Strong organizational skills and the ability to compile data from multiple sources.
- Familiarity with office processes, procedures, and technology.
- Knowledge of air freight documentation, tariffs, IATA codes, and AES/EEI filings.
- Proficiency in computer operations.
- Previous experience with an International Freight Forwarder is preferred.
- Excellent communication, presentation, and negotiation skills.
- Motivated and goal-oriented, with a focus on achieving revenue and sales objectives.
Salary : $25 - $27
