What are the responsibilities and job description for the ATL Senior Operations Manager position at QuickBox Fulfillment?
Description
General Description:
The Senior Operations Manager leads and supervises all warehouse associates and Assistant Operations managers to
meet the goal of successfully producing accurate order fulfillment.
Requirements
Essential Duties & Job Functions:
1. Planning and organizing Production Schedules.
2. Assessing project and resource requirements.
3. Estimating, negotiating, and providing input on project budgets and timescales with clients and other Quick-Box
Mangers.
4. Ensuring that health and safety regulations are met for the production area.
5. Determining and regulating Quality Control Standards.
6. Overseeing Production Process’s
7. Re-Negotiating metrics and schedules as necessary.
8. Selecting, ordering, and purchasing materials as needed.
9. Organizing the repair and routine maintenance of production equipment.
10. Collaborating with Client Services to meet the needs of all clients.
11. Supervising the work of Production Leads, Production Warehouse Associates, QC Coordinator, QC Leads, and
QC Technicians.
12. Organizing relevant training sessions for all staff based on areas of improvement.
Job Qualifications Mandatory:
1) Strong math skills
2) Interpersonal skills
3) Able to learn quickly in a changing environment
4) High School Diploma or Equivalent
5) Able to work 10 plus hours a day
6) Strong communications skills
7) Strong knowledge of Microsoft Office Suite, especially Excel and One Note
Preferred Qualifications:
1) Bachelor’s degree or some college education
2) 5 years’ experience managing large teams, 30 or more employees
3) 3 years’ experience in a fulfillment-based environment
4) 3PL experience
Work Environment:
This is an Atlanta based position operating out of a Warehouse environment.
o Warehouse Environmental Conditions are as follows.
? Moderate noise level in the work environment.
? Work environment is indoors.
? Warehouse temperatures may vary depending on outside temperatures.
Physical Demands:
o Sight: Must be able to see well enough to read product lot numbers and expiration dates, read reports,
and use a computer.
o Hearing: Must be able to hear well enough to communicate in person or via technology, and to hear
warning signals of forklifts and warehouse equipment.
o Standing: Must be able to stand for shift duration.
o Walking: Must be able to walk without assistance to perform job duties.
o Mobility: Must be able to be mobile to operate warehouse machinery.
o Sitting: Must be able to sit for shift duration.
o Stooping, Kneeling: Must be able to stoop or kneel for short periods of time.
o Lifting: Must be able to lift 50 lbs. – 70 lbs.
o Hand Mobility: Must be able to have mobility in hands to open and seal packaging, utilize keyboard
functions, and utilize phone systems.
Contingencies:
Any offer of employment will be contingent upon:
1) Satisfactory results of background and reference checks
This job description is not an employment agreement or contract. Management has the exclusive right to alter the
scope of work within the framework of this job description at any time without prior notice.