What are the responsibilities and job description for the Client Services Administrator position at Quickbox?

Job Description :

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Quick Box Fulfillment is looking for a Client Services Administrator to help with day-to-day tasks within the Client Services team. The Client Services team is responsible for all communications to the Quick Box client base. As part of the team, you will be responsible for communicating with C-level employees both within Quick Box and our Clients. This is a Full-Time position from 8 : 30 AM to 5 PM MST, Monday through Friday.

This is a great opportunity for someone looking to join a growing company focused on providing fast, friendly, and accurate service. The diverse backgrounds of our management and ownership team will provide exposure to multiple facets of business and fulfillment / warehousing.

Essential Duties & Job Functions :

Administratively support Client Services Director and / or team with client paperwork and generate / review and distribute critical internal / external facing reports essential to the decision-making process.
Work and resolve service tickets submitted by Quick Box Clients based on the impact to the business.
Provide excellent service and maintain client satisfaction through critical problem-solving and decision-making skills.
Scan and email official correspondence from Government and Private entities.
Serve as back-up to the Client Services team when needed, which includes answering all incoming calls for Account Managers, routing calls to the appropriate employee, and distributing messages as needed.
Answer inbound calls from clients and customers.
Other administrative duties as required and assigned.

Pay Rate : $24.00 / hr

Benefits : Medical / Dental / Vision Insurance, 401k program

Schedule : Mon-Fri 8 : 30 AM-5 : 00 PM

How to apply : Hiring ongoing until filled. Apply online at quickbox.com / careers.

Job Qualifications Mandatory :

High school diploma or GED.

Quick / Critical Thinker with the ability to think independently.

Strong computer and word processing skills, including Microsoft Word, Excel, and PowerPoint.

Works well in team environments.

Willing to contribute ideas and feedback.

Ability to learn on the go and pick up processes while in flight.

Dependable and punctual.

Ability to clearly communicate with all levels of employees.

Extremely organized but able to adapt as needed.

Ability to lift 50 lbs.

Preferred Qualifications :

Associates, Bachelor’s Degree, or equivalent work experience preferred.

Experience with Customer Relationship Management (CRM) software preferred.

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Salary : $24

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