What are the responsibilities and job description for the Customer Service Team Lead position at QuickChek?
Overview
At QuickChek, we strive to create a positive and inclusive work environment. As a Night Manager, you will play a crucial role in achieving this goal by providing exceptional customer service and leading a high-performing team.
Salary and Benefits
The salary for this position ranges from $*** to $*** per hour, depending on experience and qualifications. In addition to a competitive hourly rate, you will also enjoy a range of benefits, including:
- Pay On-Demand: Get quick access to a portion of your earned wages after completed shifts
- Weekly Pay: Week starts on Saturday and ends on Friday - payday is Friday
- Overnight Differential: Earn an additional $.75 per hour between the hours of 10pm-6am
- Benefits, including health, dental, vision insurance, paid time-off, and a matching 401K (after 1 year of service)
Job Description
As a Night Manager, you will be responsible for leading a team of customer service representatives and managing the store's operations during overnight shifts. Your primary focus will be on:
- Providing exceptional customer service and responding promptly to customer inquiries
- Maintaining a high level of cleanliness and organization throughout the store
- Ensuring accurate inventory management and stock levels
- Training new team members and delegating tasks effectively
- Monitoring and controlling cash handling procedures
- Enforcing Loss Prevention policies and practices
Requirements
To succeed in this role, you must have:
- A minimum of 18 years of age
- Excellent communication and interpersonal skills
- Ability to motivate and lead a team
- Strong attention to detail and organizational skills
- Flexibility to work varying schedules, including overnights
- Reliable transportation to get to work on time
What's Next?
If you're driven to make a positive impact and thrive in a fast-paced environment, we encourage you to apply NOW. Join us in creating an exceptional overnight experience for both our team and our valued customers.
Salary : $75
