What are the responsibilities and job description for the Store Shift Manager - Full Time position at QuickChek?
Overview
As a Store Shift Manager, your primary goal is to ensure the seamless operation of the premises during the Store Manager's absence. You play a crucial role in guaranteeing that customers experience excellence during their visit to our store. In this capacity, you'll lead by example, motivating, delegating duties, and training our team members to uphold our commitment to Total Customer Dedication.
Success in this role hinges on your ability to embody and promote our core Principles of Integrity, Respect, Citizenship, and Spirit, which define QuickChek as a Great Place to Work for every team member. Join us in fueling your career growth and making a lasting impact within our dynamic team. Apply today to be part of an environment that values your leadership and nurtures your personal and professional development journey!
What’s in it for you?
- Pay On-Demand: Get quick access a portion of your earned wages after completed shifts.
- Weekly Pay: Week starts on Saturday and ends on Friday – payday is Friday.
- Overnight Differential: Earn an additional .75¢ per hour between the hours of 10pm-6am.
- Benefits: including health, dental, vision insurance, paid time-off, and a matching 401K (up to 6%).
- Annual Retirement Contribution: 3% gross pay contribution to 401K after 1 year of service (restrictions apply).
- Career Growth Opportunity: Explore potential for a long-term career.
- Paid Training & Development Programs: Invest in your growth with participation in one of our career paths.
- Employee Discount: Enjoy 15% off store purchases (with some exceptions).
- Paid Breaks: during 8-hour shifts.
Responsibilities
- Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner.
- Adhere to and assist with Food Service daily production.
- Crosstrain in deli, cafe, bakery, and cashier duties.
- Ensure all fresh food items are in stock and meet quality standards.
- Follow all food safety and dating procedures.
- Train new Team Members and delegate work on assigned shift.
- Sweep, mop, empty trash and clean as necessary, including restrooms.
- Attend all mandatory/scheduled store meetings.
- Ensure that safety and uniform policies are followed.
- Keep up to date on new policies and procedures.
- Enforce and practice cash handling procedures, loss prevention, and cash control policies.
- Accurately process and maintain all paperwork involved in store operations.
- Work with vendors and check-in, in accordance with company policy and procedures.
- Communicate any questions, concerns, or issues to leadership in a timely manner.
- Complete all assigned tasks and achieve shift objectives.
- Delegate and oversee completion of all work on assigned shift.
- Ensures all equipment is working safely and properly & call for service when necessary.
- Work with Store Manager and department managers in achieving sales and profitability goals.
- Maintain lot and walkways as needed in inclement weather.
- Other duties/responsibilities as assigned.
Qualifications
- A great attitude that contributes positively to the work environment.
- Ability to deliver the highest level of customer service.
- Friendly demeanor with a willingness to smile—a lot.
- Ability to motivate, lead and work with a team.
- Must be a team player and be able to communicate effectively with customers and Team Members.
- Reliable transportation and ability to get to work on time.
- Ability to work in a fast-paced environment.
- Basic computer, analytical, and math skills.
- Self-motivated.
- Strong attention to detail.
- Completion of required on-the-job training programs and learning activities within allocated timeframe.
- Personal behaviors must align with QuickChek’s values.
- Shift management/supervisory experience is preferred.
Physical Requirements
- Stand – Continuously.
- Walk – Continuously.
- Stoop/Kneel/Crouch – Occasionally.
- Grasp/Pinch/Grip - Frequently Bend/Squat/Twist – Frequently.
- Reaching – Continuously.
- Work in cold environment – Occasionally.
- Push/pull 40lbs – Occasionally.
- Lifting.
- Up to 10lbs – Continuously.
- Up to 25lbs – Frequently.
- Up to 50lbs – Rarely.
Compensation Disclosure Statement
QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. The listed range is specific to the base hourly rate or annual salary and does not include additional benefits, perks, or bonus eligibility (when applicable) comprising the total benefits package.
