What are the responsibilities and job description for the Repair Technician position at Quik Fix Repair, LLC?
Quik Fix Repair is seeking a dynamic and skilled Repair Technician to join our team. This role is ideal for a problem solver with a knack for electronics and customer service, capable of thriving in a fast-paced retail environment. Our technicians don't just fix phones—they troubleshoot and repair a wide array of devices, from cell phones and tablets to computers and gaming consoles. If you're passionate about tech and enjoy the satisfaction of repairing devices, this is the perfect opportunity for you.
Key Responsibilities:
- Device Repair: Diagnose and repair a variety of devices, including cell phones, tablets, computers, and gaming consoles. Replace internal components such as screens, batteries, and more, as well as performing microsoldering as necessary.
- Customer Service: Provide excellent customer service by actively listening to customer concerns and providing solutions.
- Cash Handling: Manage transactions accurately, ensuring correct handling of cash and card payments.
- Retail Operations: Assist with inventory management, including ordering, cleaning, organizing parts.
- Problem Solving: Troubleshoot hardware and software issues, ensuring timely and effective solutions.
- Accessory Sales: Provide customers with long-term solutions for protecting their devices and earn commission along the way.
Requirements:
- An interest in electronic repair, especially in cell phone or computer repair.
- Knowledge of troubleshooting techniques for a range of devices and brands.
- Ability to follow instructions and maintain professionalism under stress.
- Exceptional customer service skills, with the ability to explain complex issues in simple terms.
- Strong attention to detail and the ability to work independently.
- Experience in cash handling and retail environments is an asset.
- A friendly attitude and the desire to grow and develop your skills.
Benefits:
- Competitive hourly wage based on experience.
- Opportunities for growth and skill development in a dynamic environment.
- A supportive team culture that values each employee's contributions.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
- Tips
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $18