What are the responsibilities and job description for the Settlement Specialist position at QuikQ?
About the Company
QuikQ, LLC is a rapidly growing transaction and payment processing company in the transportation industry located in Franklin TN. We are the only provider in the industry with a robust card-less RFID solution. We are looking for an energetic Settlements Specialist to join our dynamic team. If you desire a permanent position in an exciting environment with lots of opportunity and meet the qualifications below, please send us your resume.
About the Role
The Settlements Specialist will perform the day-to-day settlement process for merchant transactions. This will include providing exceptional customer service to merchants as necessary. Thus, the ideal candidate is highly organized with excellent problem-solving skills to address any issues that may arise.
Responsibilities
- Perform the day-to-day settlement process for our entire merchant base
- Setup of new merchants in our GL system and maintain records for all updates/changes
- Reconcile accrued balances and payments on a daily basis
- Investigate transaction discrepancies and resolve issues in a timely manner
- Assist Customer Support at a Tier 2 Level for any merchant related items
- Produce various reporting/KPIs on settlement activity
- Produce 1099s on an annual basis
- Collaborate with internal teams and billing to ensure seamless operations
- Assist in the development and implementation of settlement procedures and best practices
- Act as a backup to the Billing Specialist
- Provide support to the broader Accounting Department when needed
Qualifications
3 years of Accounting or experience in a similar role
Required Skills
- Bachelor’s degree is a plus
- Prior fuel card/payment experience is a plus
- Self-motivated and able to work with minimal supervision in a dynamic environment
- Excellent communication skills, both verbal and written
- Must be detail oriented, organized, and able to multi-task
- Ability to effectively interact with and relate to internal and external audiences of all levels
- Must be flexible with a “can do” attitude and have remain professional under high pressure situations
- Ability to solve problems using data from multiple sources
- Able to retain and protect confidential material
- Proficient in Microsoft Office applications, particularly Excel
- Experience with NetSuite is a plus
- 1099 experience is a plus
Salary : $35,000 - $45,000
