What are the responsibilities and job description for the Demand Planning & Inventory Manager position at Quill?
Staples is business to business. You’re what binds us together.
Quill is a valuable part of the Staples family of brands.
Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What You’ll Be Doing
Quill is a valuable part of the Staples family of brands.
Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What You’ll Be Doing
- Lead the Quill Planning Team to drive forecast accuracy, inventory optimization, and process improvements.
- Develop and execute demand planning strategies to support cross-category operations, ensuring seamless SKU selection, deployment, and forecasting.
- Collaborate with Merchants, Analytics, and Inventory teams to implement best practices and maintain planning alignment.
- Manage forecasting processes, clarify ambiguity, and develop solutions to adapt to market changes.
- Oversee FC Deployment strategy for all Quill SKUs, ensuring proper replenishment and inventory balance.
- Analyze demand trends, identify risks/opportunities, and implement data-driven decision-making.
- Lead a team of 2-3 planners, fostering a culture of accountability and continuous improvement.
- Support ad hoc projects and analytical initiatives to drive operational efficiency.
- Proven ability to analyze data, identify trends, and make strategic business recommendations.
- Experience working cross-functionally with Merchants, Analysts, and Supply Chain teams.
- Knowledge of demand planning, inventory management, and supply chain best practices.
- Bachelor’s degree in Supply Chain Management, Business Management, or a related field.
- 5 years of managerial experience in forecasting, demand planning, or inventory management.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).
- Experience with JDA, MMS, WMS, or similar inventory planning systems.
- Exceptional analytical, problem-solving, and project management skills.
- Experience in supply chain optimization, process improvement, or Lean Six Sigma methodologies.
- Knowledge of retail or B2B inventory planning processes.
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
