eCommerce Analytics Product Manager

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

What You’ll Be Doing

• Develop and maintain a clear product vision and roadmap for web analytics based on organizational needs and business goals.
• Identify opportunities for new features, enhancements, and integrations that align with business objectives.
• Collaborate with teams such as Engineering, Marketing, and eCommerce to develop and deliver web analytics products and features.
• Ensure proper tagging of eCommerce features for data collection and analysis, and manage tagging engineers.
• Oversee the setup, configuration, and monitoring of web analytics tools like Adobe Analytics and Google Analytics.
• Utilize web analytics tools to collect and analyze data related to user behaviors, traffic acquisition, website performance, and conversion metrics.
• Present product plans, roadmaps, and performance metrics to stakeholders, ensuring alignment and transparency.
• Support product adoption by creating training materials, conducting training sessions, and providing guidance to internal teams and customers.
• Continuously evaluate and iterate on web analytics products and features based on user feedback, market dynamics, and evolving business needs.
• Stay updated with the latest trends, tools, and practices in web analytics products and the broader digital marketing landscape.
  
  

What You Bring To The Table

• Innovative thinking and ability to develop new ideas for marketing data analysis and strategy.
• Strong attention to detail and commitment to data accuracy.
• Adaptability in a dynamic, fast-paced environment.
• Continuous learning mindset, staying updated with industry trends and technologies.
• Excellent communication skills for conveying technical concepts to diverse stakeholders.
• Technical expertise in site tags, tracking pixels, and web tracking mechanisms.
• Experience with Google Analytics and Adobe Analytics for eCommerce features.
• Proven project management skills for handling complex projects with multiple stakeholders.
• Knowledge of data collection best practices, data quality standards, and data governance principles.
  
  

What’s Needed- Basic Qualifications

• Technical degree in Computer Science, Software Engineering, Information Technology, Product Management or equivalent required
• Minimum of 5 years of experience conducting highly quantitative analytics
• Minimum of 5 years of experience in advanced SQL with a strong understanding of data warehouse architecture
• Minimum of 1 year of experience designing analytical solutions
• 5 years of experience of working in web tools such as google or adobe analytics.
• 3 years of experience of working in a product management capacity or similar function, engaging with engineers and data professional
• 2 years of experience in managing teams
  
  

What’s Needed- Preferred Qualifications

• Master's degree in a relevant field or equivalent professional experience
• Certified in Adobe Analytics & Google Analytics
• Familiarity with AB testing processes and methodologies
  
  

We Offer

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!