Inside Sales Specialist- Print

Job Description:

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers essential services, solutions, and award-winning customer support to help our customers and people thrive.

The Print & Promotional Inside Sales Specialist will collaborate with all Quill sales teams and internal business units to support new and existing customers, developing transactional and solution sales. They operate as a customer advocate, being the expert in their respective category while ensuring Quill is in an optimal position to win profitable deals.

Key Responsibilities:

• High conversion rate of opportunities within approved margin guidelines.
• Support our most valuable customers by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects.
• Manage multiple lead channels from hunt lines, loaded leads, web leads, and chat.
• Demonstrated knowledge of Quill's specialized product offerings, pricing, and solutions.
• Maintain opportunity pipeline through company CRM and meets Pipeline SOP adherence to ensure all opportunities are contacted and worked on appropriately.
• Collaboration and partnership with multiple channels, e.g., sales team, merchants, and vendors.
• Effectively educate customers on appropriate Quill.com features and benefits based on category.
• Successfully increase net sales/grow share of wallet by consolidating business from other vendors and developing a trusted advisor relationship with key accounts and their affiliated sites.

Requirements:

• You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities.
• Strong performance in an environment that requires adaptability to change.
• Strong presentation skills.
• Self-starter, results-oriented.
• Strong time management and organizational skills.
• Not afraid to ask questions. You view challenges as opportunities.
• Know every conversation is different; you think dynamically and remain calm under pressure.
• Culture is important to you, and you want to positively impact your environment and coworkers.
• When you believe in the providing solutions you are selling, you are excited to share it with the world.

Basic Qualifications:

• High School Diploma or GED.
• 1 years of relevant experience in sales or customer service.

Preferred Qualifications:

• Thorough knowledge of category specific (Print & Promotional) products and services.
• Has experience with business-to-business sales process.
• Previous experience with virtual selling or relevant career experience (or education).

We Offer:

• Inclusive culture with associate-led Business Resource Groups.
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.