Busser PT

Description

ESSENTIAL JOB FUNCTIONS:

• Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.
• Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations.
• Develop solutions for customer concerns and continual focus on customer service as our top priority.
• Be on time, clock-in and out in uniform.
• Make sure your stations are well stocked with linen, china, silverware, ice, coffee and teapots, etc.
• Make sure you have the appropriate food items needed, i.e. lemon, butter, cream, coffee, tea, etc.
• Turn in linen order for PM shift before noon with enough to cover AM shift for opening the next day.
• Check on water glasses, coffee cups and ashtrays.
• Maintain communication with the host person or manager to re-set tables as quickly as possible.
• Clear the table(s).
• Pick up clean linen.
• All chairs are to be dusted for crumbs, including wiping all chairs for liquids and stains.
• Provide general assistance to servers. • Follow proper service procedures/techniques at all times.
• Assist fellow service personnel whenever possible and appropriate.
• Maintain a neat and organized work area.
• Travel to conferences.
• Entertain potential guests/clients.
• Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally) While performing these job duties, the employee is regularly required to:

• Must be able to lift a minimum of 50lbs
• Constantly required to walk and stand for long periods of time.

WORKING CONDITIONS:

Must be able to work in a smoking environment Note: The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change. Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the Human Resources Director. At this time, the Supervisor or Manager should be able to describe, in detail, to the Human Resources Director, the Essential Functions of the job involved in the request. Job functions are subject to possible modification to reasonably accommodate management changes and requests. This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. Employees will be required to follow any job-related tasks requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an employment relationship and one of primary functional expectations.

Qualifications

QUALIFICATIONS: (Include equipment knowledge/use)

Required:

• 18 years of age
• Ability to communicate effectively with the public and other employees
• Speak, write English fluently
• Food handler's permit (able to obtain within 30 days of hire)

Salary : $17 - $21