Fixed Price Service Administrator - Quincy Compressor - Bay Minette, AL

Quincy is everywhere

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

We are looking for a Fixed Price Services Administrator to join our team on our journey for a better tomorrow.

Job Summary: Your mission as a Fixed Price Services Administrator is to contribute to the successful development of the business and its Fixed Price Services strategy by implementing operational processes and managing and following up on execution and performance of work orders. You will manage the operational aspects of our Service strategy, overseeing the process from entry to execution for the whole of the Quincy operation in the USA. The Service Administrator is an important position for our Service organization. This position reports to Parts and Programs Manager.

Duties/Responsibilities:

• You will create, maintain, and ensure invoicing and execution of Fix Price Services for all direct regions.

• You will generate and manage the work orders, ordering and tracking parts, following up with customers and the invoicing process.

• You will identify and implement improvements to the Fix Price Service administration process and procedures.

• You will upkeep Fixed Price Services current with necessary changes to its scope and execution.

• You will audit the Fix Price Service process for discrepancies and inefficiencies, later providing or implementing the right course of preventive and correct actions.

• You will support and follow up with internal and external planners, sales teams and operation managers in the various regions as to new Fix Price Services, entry, maintenance and execution.

• You will contribute to positive company branding by projecting a knowledgeable, professional, and customer-oriented image to internal and external customer.

• You will perform all aspects of the role in accordance to policies and procedures and other duties related to the operational responsibility, efficiency and development of the business.

• You will contribute and actively participate in team meetings and discussions.

Required Skills/Abilities:

• You can work independently with detail orientation and have excellent organizational, interpersonal, verbal and written communication skills.

• You can balance multiple priorities.

• You have a positive attitude and a strong commitment to customer service.

• You are proficient in Microsoft Office, including Word and Excel.

• You are customer-oriented, able to understand customer needs and prioritize them accordingly.

• You can show a good level of empathy while enforcing company policies and strategic directions.

• You are organized while demonstrating flexibility in daily work. Education and Experience:

• You have a bachelor’s degree (desirable), in either management, business, administration, marketing, engineering or other technical specialization.

• You have 2 years relevant related experience.

• You have experience with SAP (strong advantage).

Physical Demands:

• Required to be able to move about the facility (standing, walking).

Personal Protective Equipment:

• Must comply with all Company PPE policies as directed.

Work Environment:

• Mainly an office environment, with occasional exposure to warehouse environments.

MAY BE REQUIRED TO PERFORM OTHER DUTIES AS REQUESTED, DIRECTED, OR ASSIGNED.

You will be onsite and report into our Bay Minette, Alabama location. #LI-Onsite

If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.