What are the responsibilities and job description for the Interactive Virtual Teller position at Quincy Credit Union?
Quincy Credit Union is looking to hire a full-time Interactive Virtual Teller (ITM) to provide assistance to our members. This position will be based out of our Weymouth location.
ABOUT QUINCY CREDIT UNION
We have over 80-year of history serving our members within Norfolk and Plymouth counties. People helping people is the cornerstone of our philosophy, and our mission is to provide our over 35,000 members with the best financial services possible. Our success is attributed to three driving factors: our strong volunteer board of directors and dedicated staff, the excellent service we provide to our loyal members, and our willingness to quickly adapt to industry trends. Over the years we have also continually found ways to give back to the community in which our members live.
Benefits:
At Quincy Credit Union, we believe that our employees are our most valuable asset. That's why we're committed to providing a comprehensive benefits package designed to support your health, well-being, and future financial security. Here's a summary of the benefits you can expect as part of our team:
- Health Insurance: We offer competitive health insurance plans, including medical, dental, and vision coverage, to help you and your family stay healthy and happy.
- 401(k) Retirement Plan: Take advantage of our generous 401(k) retirement plan with a company contribution of 10%. Start building your nest egg for the future with confidence.
- Paid Time Off (PTO): We understand the importance of work-life balance. That's why we provide generous paid time off, including vacation days, holidays, and sick leave.
- Employee Assistance Program (EAP): Access confidential counseling, financial assistance, and other support services through our Employee Assistance Program, because your well-being matters to us.
- Professional Development: We invest in your growth and development with opportunities for training, workshops, and tuition reimbursement to help you reach your career goals.
- Wellness Programs: Stay healthy and active with our wellness programs, including fitness classes, wellness challenges, and access to resources for maintaining a healthy lifestyle.
- Life and Disability Insurance: Gain peace of mind with life insurance coverage and disability insurance options to protect you and your loved ones in unexpected circumstances.
- Employee Recognition: We believe in recognizing and celebrating your contributions. From peer-to-peer awards to milestone celebrations, we value your hard work and dedication.
Role:
As a ITM Teller within QCU, you will greet members as they interact in the virtual teller environment and serves the members in a courteous, professional manner. Provides prompt, efficient, and accurate service. Consistently smiles and uses courteous body language during virtual member interaction. Receives images of checks for deposit to accounts, verifies deposit amounts, examines checks for endorsement and negotiability. Verifies cash for accuracy with automatic counter and processes transactions. Cashes checks and processes withdrawals from accounts upon verification of signatures and account records. Receives payments on loans and prepares appropriate entries.
Requirements:- One year of Financial Service experience; banking or credit union preferred
- Proficient in working with multiple software programs
- Great working with the public
Quincy Credit Union is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
