What are the responsibilities and job description for the Night Pool Service Attendant position at Quinn's Hot Springs?
It's likely you've seen our beautiful hot springs, our crown jewel! Did you know we won the 2022 Distinctly Montana awards for Best Hot Springs and Best Hot Springs Resort? How would you like to be a part of the team that supports those awards (we plan to continue receiving this award annually)? In order to provide the best customer service to our guests, we would like to add a couple more people to our pools team.
Our mission is HAPPINESS and this is where the magic happens. Do you have what it takes to help us meet our mission by providing HAPPINESS to our guests? Exceptional customer service, excellent communication skills, and a willingness/ability to learn the basics in pool operations.
Current Opening:
- Evening/Night shift - 3:30 p.m. - 11:30 p.m.
- Thursday - Monday
- Weekends are required
Responsibilities:
- Checking guests in and out.
- Answering phones and providing guests with answers to all questions related to the pools and the resort in general.
- Providing water to the guests.
- Washing, drying, and folding laundry.
- Monitoring the cleanliness and upkeep of the changing rooms.
- Monitoring and addressing guest behavior in the pools as necessary.
- Maintaining the cleanliness of the pool area by picking up discarded cups/trash.
- Familiarizing yourself with the pump room.
- Learning and monitoring the health of pools.
- Vacuuming and skimming the pools as necessary.
Required Skills/Abilities:
- Excellent communication skills.
- Ability to address behavior issues and determine the best course of action.
- Willingness/ability to learn the basic rules and guidelines of the pool complex area.
- Intermediate computer skills.
Experience:
- Previous experience working with pools is helpful but not required.
Physical Requirements:
- Position does require you to walk for most of the day.
- Frequent lifting, bending, stooping.
- Ability to work inside and outside in all weather conditions.
- Ability to lift up to 25 lbs unassisted.
Benefits:
- Group Health Insurance (FT employees)
- PTO for FT employees (32 hrs per month)
- 401(k) Retirement with company match
- Holiday Pay
- Aflac
- FREE Soaking for employee and a guest
- FREE lodging benefits
- Meal benefits
- Rewards & Recognition
- Employee Referral Program
- Gym Reimbursement
- Discount pricing in the gift shop and coffee shop
- ...and MORE
Wage:
$15 per hour depending on experience. Lots of room to grow as you knowledge of the pool systems expands.
Salary : $15
