Retail Coordinator for Used Bookstore & Community Space

To apply, please complete our online application at https://forms.gle/ofpEM5PT8MLn72S16by April 5.

Quirky Used Books & More is a brick-and-mortar used bookstore, located just east of Nob Hill in Albuquerque. In addition to selling books, we aspire to be:

· A vibrant community space for neighbors and organizations to host small gatherings, meetings, book discussions, and more

· A safe space for community members, particularly those who face discrimination and marginalization elsewhere

· A welcoming space and resource for our unhoused neighbors, including those who need a restroom or a place to sit and rest for a while

· A resource to encourage literacy and reading

· A fundraising partner for community organizations

We are continuously growing and exploring ideas and opportunities to better connect with and support the community.

Quirky Used Books & More strives to be a casual, friendly, supportive, and participatory workplace. Maintaining an open community space can be challenging at times, but we hope that the results will be meaningful and rewarding. We are committed to diversity and inclusiveness in hiring and employment practices, and welcome applicants who have overcome or are overcoming challenges, adversity, or discrimination. Applicants who identify with groups which are neglected, overlooked, marginalized or treated unfairly by those in positions of privilege, and applicants who may have nontraditional backgrounds are also prioritized.

Two Retail Coordinators, the Bookstore Manager, and the Bookstore Owner share responsibility for managing the store’s retail operations and implementing its community vision. Duties may include:

· Opening and/or closing store as scheduled

· Providing welcoming, courteous, and helpful service to customers, browsers, and other visitors to the store, including answering questions, assisting customers with locating and purchasing books, ringing up sales, and processing credit card transactions

· De-escalating and resolving conflicts, and responding to unanticipated situations with empathy and creativity

· Receiving, sorting, pricing, and shelving incoming books and other merchandise, arranging and straightening inventory, and periodically removing stale inventory

· Preparing deposits and delivering to bank

· General store management, including creating in-store signage, ordering supplies, answering phone calls, cleaning and straightening, arranging for building maintenance, etc.

· Participating in outreach to community organizations regarding fundraising partnerships

· Marketing the store on social media and elsewhere

· Planning and executing in-store events, and coordinating with community organizations which are hosting events, fundraising, or mutual aid programs within the store

· Providing blankets, clothing, and other items, when available, to visitors experiencing homelessness

· Developing new strategies and programs for engaging with the community

· Additional duties as needed

Qualifications include:

· General knowledge of books and used bookstore operation

· Reliable, on-time, attendance

· Ability to work both alone, without supervision, and in cooperation with others

· Ability to have positive interactions with a wide variety of people, treating them with empathy, respect, and dignity

· Attention to detail

· Good communication and customer service skills

· Ability to respond to unusual or unexpected events, and de-escalate conflicts

· Willingness to learn about the obstacles and challenges faced by marginalized constituencies, use that knowledge to inform our work as a bookstore and community space, and develop creative responses to evolving community issues and needs

· Ability to lift boxes weighing up to 45 pounds as needed

· Reliable transportation

· COVID vaccination (and applicable boosters) required

Optional (but helpful) qualifications might include:

· Building maintenance (handyperson) skills

· Website creation and maintenance skills

· Social media marketing skills

· Writing and editing skills

· Connections with local community organizations and artists

The Retail Coordinators are expected to keep regular store hours at our location near Central and Jefferson, east of Nob Hill. This is a full time (30 to 40 hours per week) position.

Compensation: $15.00 per hour; one hour paid time off for each 25 hours worked (equivalent of two weeks annual paid time off), three additional paid holidays per year (Thanksgiving, Christmas, New Year’s Day); mileage reimbursement.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• No weekends
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Albuquerque, NM 87108: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $15