What are the responsibilities and job description for the Corporate Operations Manager position at Quorum Hotels & Resorts?
Join our team as a Corporate Operations Manager at Quorum Hospitality!
Are you a proactive leader with a passion for streamlining operations and driving excellence across a diverse hotel portfolio? As the Corporate Operations Manager, you will be at the heart of our operational success, providing critical support that impacts multiple properties nationwide. Your expertise will help us onboard new hotels, implement innovative systems, and ensure flawless execution of daily operations—all while working with some of the most iconic brands in hospitality. If you’re looking to make a meaningful difference and grow with an industry leader, this role is your opportunity to shine.
Your Role:
As our Corporate Operations Manager, you’ll provide operational, analytical, and task force support to help ensure our properties run smoothly. Some of your responsibilities will include:
- Aggregate and disseminate KPIs for the portfolio, providing insights to key stakeholders.
- Analyze various data points to identify trends and enhance property performance.
- Support new property acquisitions, assisting in task force operations during onboarding.
- Train and implement new vendor and technology platforms.
- Participate in the vetting and rollout of systems and ensure their successful adoption.
- Attend operations meetings and support the Corporate Operations team as needed.
- Maintain records for risk management, capital projects, and compliance tracking.
- Track compliance for training, certifications, and brand deliverables.
- Assist in creating presentations and preparing reports for leadership.
- Provide task force support and assist with special projects across the portfolio.
- Organize catering for monthly luncheons and assist with meeting coordination.
- Prepare and submit invoices, expense reports, and other financial documents.
- Other duties as assigned.
What We’re Looking For:
- 3 years of hotel operations experience is required.
- Experience as Assistant General Manager or task force preferred.
- Exposure across multiple hotels and brands, including Hilton, Marriott, Hyatt, and IHG, is preferred.
- A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
- Must be proficient with Windows operating systems and PMS/POS systems. Hotel Effectiveness and/or Profit Sword is a plus.
- Experience with system implementation and delivering end-user training is preferred.
- Ability to analyze reports such as STAR, P&Ls, and guest satisfaction surveys.
- Must have valid driver’s license for applicable state and an acceptable MVR (Motor Vehicle Record).
What We’ll Do For You:
- Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days.
- Vacation Time Off – Take time to relax and recharge.
- Paid Holidays & Sick Time – Prioritize your health and well-being.
- 401(k) Retirement Plan – Secure your future with our generous company match.
- Education Program – Further your career with our tuition reimbursement program.
- Hotel Travel Discounts – Explore the world with special rates at our properties.
- Daily Pay – Access your earnings when you need them with this flexible benefit.
Why Join Quorum Hospitality?
Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.
