What are the responsibilities and job description for the Executive Housekeeper position at Quorum Hotels?
Description
Join our team as the Executive Housekeeper at the Hyatt Place Columbia / Downtown / The Vista!
Imagine guiding the entire Housekeeping Department, from rooms to public spaces, ensuring every corner of the property reflects the highest standards of cleanliness and comfort. As Executive Housekeeper , you'll inspire your team to deliver exceptional service, creating a warm and welcoming atmosphere for every guest. If you're passionate about hospitality, have an eye for detail, and love building motivated teams, we want you on our team!
Your Role :
In this key leadership role, you'll ensure smooth operations across rooms, public areas, and laundry. You will lead a team of housekeeping professionals, focusing on high standards of cleanliness and attention to detail. Some of your key responsibilities include :
- Lead and supervise all housekeeping and laundry personnel to ensure guest rooms, public areas, and back-of-house spaces are impeccably maintained.
- Conduct daily inspections of rooms and public areas to meet hotel and brand standards.
- Manage inventory of housekeeping supplies, ensuring proper levels are maintained.
- Handle purchase orders, invoices, and checkbook accounting to ensure compliance with hotel policies and budget.
- Manage department schedules, payroll, and inventories in line with business forecasts to meet hotel productivity and budget requirements
- Participate in recruitment, hiring, training, development, and performance management of housekeeping staff.
- Maintain cleanliness and safety protocols, including sanitization and proper handling of chemicals and soiled linens.
- Address guest requests, concerns, and complaints with attentiveness and efficiency.
- Maintain key control systems and enforce proper radio communication etiquette within the department.
- Ensure compliance with all hotel policies, safety protocols, and house rules.
- Collaborate with other departments and participate in hotel meetings as needed.
- Other duties as assigned.
Requirements
What We're Looking For :
