Solutions Engineer, USA

Job Description

Job Title: Solutions Engineer / Architect

Group: Solutions Engineering Team

Location: Miami, US

Overview

Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Quvia platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE for applications and end-users. Today, Quvia works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.

Why Quvia?

• Founded in 2019, Quvia is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.
• Our industry-first solutions are already addressing major challenges for companies in the aviation, cruise energy and shipping industries – and we're just getting started.
• Quvia is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.
• As an early-stage company, all Quvia employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve.
• Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.
  
  

About The Role

Quvia is seeking a Solutions Engineer. The Solutions Engineer will interface with customers and identify their needs. A Solutions Engineer will work with various Quvia departments, from network engineers to support and operations, ensuring a plan is in motion to improve the customer’s experience. The position requires high-level thinking to architect solutions across a variety of hardware, along with low-level programming skills and a passion for focusing and committing.

Working on this technology, you will have the opportunity to have a major impact on the implementation and quality of Quvia's next generation products. Our environment cultivates innovation and rapid product iteration within a creative solution space. We need a dedicated, organized, and efficient professional who thrives on being integral to a fast-paced startup environment. We need your skills as an excellent communicator who can set appropriate expectations, keep everyone apprised of progress and action items, manage project plans, balance workloads, and ensure we meet our commitments. You also excel at dealing with the complexities associated with large enterprise customers.

What You'll Do

• Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions.
• Conduct site surveys and feasibility studies to determine the best solutions for new customers
• Oversee the installation, configuration, and testing of Quvia systems on maritime verticals.
• Develop and maintain comprehensive documentation for all solutions and services provided.
• Act as a technical advisor to customers, offering guidance on best practices and optimal usage of satellite communication systems.
• Conduct training sessions and workshops for customers and internal teams on the operation and maintenance of satellite systems.
• Stay updated on the latest advancements in Quvia systems.
• Coordinate with cross-functional teams, including sales, product management, and service delivery, to ensure successful project execution.
  
  

What You'll Need

• Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
• Minimum of 3-5 years of experience in satellite communications, with a focus on maritime.
• Strong understanding of satellite communication systems, including VSAT, L-band, and Ku-band technologies.
• Proficiency in networking concepts, IP routing, and RF engineering.
• Strong communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders.
• Project management experience and the ability to handle multiple tasks simultaneously.
  
  

What We'll Offer

• Performance related bonus
• Competitive Health Benefits including optical and dental plan.
• Life Insurance
• Flexible PTO policy
• 13 paid public holidays
• Monthly phone allowance
• 401(k) with 100% match up to 4.0% after one year of service
  
  

Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at katy@quvia.ai.

Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.