Aging Order Specialist

Job Description Details

Job Description: The Aging Order Specialist identifies aging inventory not in its proper bin location which causes potential delays in shipping her order.  Inventory could be in numerous areas throughout the fulfillment center and the exception handler will need to work with all areas of the operation to include Inbound, Outbound, Returns, and Inventory Control to find the lost inventory and make sure it gets back into its proper storage locations. 

• Runs a report from the Warehouse Management System to identify inventory in other locations (IOL) outside of bin locations.  This helps determine what inventory is currently not sellable to customers.

• Checks work queues throughout the facility making sure that work is being processed through First In, First Out (FIFO) order and that IOL does not exist in those locations.

• Utilizes the dwell dashboard to understand why shipments are not moving through the outbound processes.  Partners with outbound problem solve to make sure shipments are found or re-picked and then shipped to her.

• In collaboration with outbound problem solve, makes sure that all aging slots in the putwall are corrected and processed in time to meet the shipment critical pull time (CPT).

• May assist in general problem solving or exception handling duties to include outbound order fulfillment, stow problem exception resolution, pick short resolution, or other problem solving duties as needed.

• May be asked to perform essential job functions of the warehouse including picking, packing, shipping, receiving, stowing, and other team member functions.

• Other duties, responsibilities, and activities as assigned.

Requirements:

• High School Diploma or the equivalent
• Previous experience working in a fulfillment center environment
• Previous experience in a research role
• Previous experience in a problem solving function capable of finding opportunities in an otherwise well designed system

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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