What are the responsibilities and job description for the Area Manager, Operations Planning position at QVC?
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Under the supervision of the Scheduling Manager, you will identify staffing schedules required for all distribution functions based on the 21 day plan provided by site. Using information provided by Operations Planning and Analysis group to manage staffing levels within each department. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to this position. You will work onsite at the Suffolk, VA location working 8am- 5pm, Monday- Friday.
Who We Are
QVC Group combines shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. The retailer reaches more than 200 million homes worldwide via 14 television channels, which are widely available on cable/satellite TV, free over-the-air TV, and digital livestreaming TV. The retailer also reaches millions of customers via its QVC and HSN streaming experience, websites, mobile apps, social pages, print catalogs, and in-store destinations.
Your Impact
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Under the supervision of the Scheduling Manager, you will identify staffing schedules required for all distribution functions based on the 21 day plan provided by site. Using information provided by Operations Planning and Analysis group to manage staffing levels within each department. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to this position. You will work onsite at the Suffolk, VA location working 8am- 5pm, Monday- Friday.
Who We Are
QVC Group combines shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. The retailer reaches more than 200 million homes worldwide via 14 television channels, which are widely available on cable/satellite TV, free over-the-air TV, and digital livestreaming TV. The retailer also reaches millions of customers via its QVC and HSN streaming experience, websites, mobile apps, social pages, print catalogs, and in-store destinations.
Your Impact
- You will work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
- Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
- Conduct employee schedule preference bids consistent with the site base scheduling requirements.
- Develop computer-based models for staffing and operations to maximize production.
- Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
- Analytical experience required with 1- 3 years scheduling experience
- Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
- Working knowledge of Excel is required
- Background in staff planning and forecast development
- Bachelor's or University Degree, or equivalent work experience
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
