What are the responsibilities and job description for the Keyholder (US) position at QVC?
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community
The Opportunity
As the Keyholder, you will be responsible for overall presentation of store, staff, inventory, and sales. You will take on the responsibilities of the store manager in their absence. You will report to the Retail Store Manager.
- Position is onsite at our Frazer Outlet store.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
- Plan and motivate team to achieve forecasted sales goals.
- Train, coach, motivate and develop excellence in staff of associates.
- Assist in the store as a member of the management team including: store opening/closing, cash management, safe funds, registers, deposits, armored car and change orders.
- Professionally handle challenges that arise in a retail environment including loss prevention, employee relations, and providing excellent customer satisfaction.
- Work with Store Manager to communicate inventory related and promotional needs.
- Work with on-hand resources and think outside the box to showcase merchandise appealingly.
What You Bring
- 1 years retail management experience supervising 15 - 25 employees.
- Prior department or specialty store experience.
- Ability to lift, push and/or pull items weighing up to 40lbs or with assistance over for over 40lbs. You will be on your feet for majority of your shift.
- Working knowledge of loss prevention, inventory control, and Human Resources
- High School Graduate or equivalent.
Remote work is not permitted in NYC at this time.
#LI-Onsite
#LI-AC5
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qvcgrp.com
for assistance.
