What are the responsibilities and job description for the IT Technician position at R-2 Contractors?
Job Description
Job Description
IT Technician
Summary :
This is a full-time position, which is 40-50 hours per week depending on the need. We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. Other essential functions include but not limited to :
Responsibilities :
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records / logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Manage third-party IT services including procurement of hardware and software systems, and special projects
REQUIRED KNOWLEDGE / SKILLS / ABILITIES :
COMPENSATION & BENEFITS :
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