Demo

Key Account Manager

Röchling Industrial
Rochester, NY Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/21/2025
Develops relationships with potential new customers and existing customers to sell contract manufacturing services for medical devices. Serves as a liaison in the sales process when complex and technical equipment or services are involved.

Key Account Manager

Where we need you

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Calls on management representatives such as engineers, purchasing managers, or other professional and technical personnel at existing and potential customers to convince prospective client of desirability and practicability of products or services offered.
  • Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
  • Reviews drawings, plans and other customer documents to develop and prepare cost estimates or projected increases in production from client's use of proposed equipment or service.
  • Develops and maintains relationships with key contacts with prospective and existing customers.
  • Development of quotes and contracts for new business.
  • Prepares preliminary analysis of potential opportunity for review with RMR Director of Sales and Marketing during opportunity review meetings.
  • Identifies leads and individuals to contact and makes contact based on business model of company. Utilizes CRM system for account details and activity
  • Creates and furnishes management reports to include financial information and relevant sales activities
  • Fully understands the capabilities of the company and eloquently communicates company's capabilities and resources to customers.
  • Establishes timely schedule of visits to customers, attends medical meetings and tradeshows, and identifies select opportunities based on company business model.
  • Provides timely responses to customer questions, concerns and product needs, and follows up regularly to assure customer satisfaction and continued communication.
  • Interfaces regularly with customer and the project team to assure that product/process development solutions meet customer needs.
  • Evaluates, analyzes and makes recommendations periodically on products, designs and cost improvements which might improve the competitive position of the company.
  • Evaluates and performs technical analysis of competitive products while remaining well educated and
  • informed on changes in the company's marketplace. Reports regularly on management on market trends, competition and customer feedback.
  • Provides support to management on product presentations and any customer issues.

How to convince us

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION ANO/OR EXPERIENCE Four year college or university degree; and one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience in contract Medical Direct Sales and engineering/technical experience preferred. Medical device industry and/or experience required.

What we offer

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:

Monday To Friday Supplemental Pay

Bonus opportunities

Roechling Medical Rochester (RMR) is an Equal Opportunity Employer. RMR does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

The Rochester location is Röchling Medical's center of excellence for the production of surgical forceps for minimally invasive electrosurgical devices and also offers a broad portfolio of plastic injection molded parts and value-added assembly work for the medical industry. With its technical expertise, the team in Rochester is able to support customers as a contract manufacturer for the entire product lifecycle from concept to complete approved medical device.

Röchling Medical is a preferred supplier and development partner to leading pharmaceutical, biotech and medical technology companies worldwide. At six locations in Germany, USA and China, we develop and manufacture tailor-made pharmaceutical packaging and administration solutions, consumables for medical diagnostics as well as sophisticated components and assemblies for medical devices under clean room conditions.

The Röchling Group has been shaping industry. Worldwide. For more than 200 years. We transform the lives of people every day with our customized plastics: they reduce the weight of cars, make medication packaging more secure and improve industrial applications. Our workforce of 11,737 people is located in the places where our customers are – in 92 locations in 25 countries.

Salary : $90,000 - $120,000

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