What are the responsibilities and job description for the Contract Operations Analyst position at R&D Partners?
The Contract Operations Analyst will manage the contracting process to ensure timely and accurate contract execution. This position includes day-to-day administration of contract lifecycle management systems (SAP Ariba and Icertis) and processes, including creating, tracking, updating, and troubleshooting contract requests and existing records.
Key Responsibilities
- Manage and track in-process contract requests, drafts, and executed agreements through the end-to-end contracting lifecycle.
- Serve as subject matter expert for the contracting process within SAP Ariba and Icertis, providing guidance on efficient contract progression through systems and processes.
- Coordinate with Legal, Procurement, MSP, and business stakeholders to provide contract status updates and resolve process questions or issues.
- Identify and resolve discrepancies and issues in contract metadata or system errors.
- Develop and improve contract workflows, identifying process improvements and areas for increased efficiency and throughput.
- Generate reports to monitor contract volumes, cycle times, bottlenecks, and statuses.
- Assist in developing and implementing contracting SOPs, policies, and training materials.
- Liaise with Procurement, Legal, and Supplier Operations teams to identify and resolve system and process-related issues.
- Ensure compliance with internal contract and procurement policies, as well as system requirements.
- Collaborate closely with Sourcing colleagues from Global Sourcing & Procurement, Legal team, and colleagues across the company.
Qualifications
- Bachelor's Degree in Business, Supply Chain Management, or related field.
- Experience in procurement and supply chain management in a global capacity, preferably in the pharmaceutical sector.
- Experience in contract administration and/or procurement operations.
- Experience in systems administration and process management.
- Demonstrated experience with SAP Ariba Contracts and Procurement modules, preferably in operational and/or process management capacity.
- Preferred experience using and/or administering Icertis CLM systems.
- Strong proficiency in Microsoft Office suite applications (Excel, Word, PowerPoint, Outlook), as well as PDF editing tools (e.g., Adobe Acrobat).
- Working knowledge of other contract management systems and procurement platforms is a plus (e.g., DocuSign, Coupa).
Why Choose R&D Partners?
R&D Partners offers a comprehensive benefits package, including:
- Medical insurance – PPO, HMO & HSA
- Dental & Vision insurance
- 401k plan
- Employee Assistance Program
- Long-term disability
- Weekly payroll
- Expense reimbursement
- Online timecard approval
R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.
