What are the responsibilities and job description for the BUSINESS DEVELOPMENT MANAGER position at R.E. Garrison Trucking, Inc.?
Job Title :
Business Development Manager
Job Summary :
As a Business Development Manager, you are responsible for selling logistics transportation services to current and potential customers. Must actively seek out and engage customer prospects. Must have the ability to build and maintain relationships and negotiate agreements. Some travel may be required. A thorough understanding of the transportation industry is required.
Supervisory Responsibilities :
none
Duties / Responsibilities :
Identify and solicit new client opportunities.
Develop and consult with current customer base
Responsible for growth of customer relations
Manage customer service day to day operations
Manage entire logistic information systems appropriately
Develop leads and cold call potential customers
Listens to customer queries patiently and find resolution to issues
Manage and negotiate rates
Able to multitask and resolve issues in high pressure situations
Resolve transportation problems with urgency and professionalism
Other duties may be assigned
Education and Experience :
College degree in related field preferred
Previous experience in customer service and sales preferred
Knowledge of trucking industry a required
Required Skills / Abilities :
Excellent listening skills
Energetic and personable
Ability to use critical thinking skills
Ability to interact and communicate effectively over the phone, through email, and face to face
Ability to recognize when action is necessary and to implement the required actions within a reasonable time
Ability to prioritize workflow to use time effectively
Ability to perform mathematical calculations to determine transit times
Ability to use discretion and good judgement
Good working knowledge of Microsoft Word, Excel, and Outlook
Physical Requirements :
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and / or function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and / or assign tasks for the employee to perform, as the company may deem appropriate.
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