What are the responsibilities and job description for the Front Office Administrative Assistant position at R. Edward Hudgens III DMD?
Key Responsibilities:
-Greet patients with a warm and friendly attitude, ensuring a welcoming office environment
- Answer phone calls, schedule appointments, and manage the daily schedule efficiently
-Verify patient insurance benefits, submit claims, and follow up on outstanding claims
-Present and explain treatment plans to patients, including financial options and insurance coverage
-Process payments, manage accounts receivable, and handle billing inquiries
-Maintain accurate patient records and ensure all necessary documentation is complete
-Collaborate with the clinical team to ensure seamless patient care and scheduling
Assist with other administrative duties as needed
Qualifications & Skills:
-Experience in dental front office administration (minimum 1 year preferred)
- Knowledge of dental insurance verification, claims, and treatment coordination
-Strong customer service and communication skills
-Eaglesoft experience is preferred
-Ability to multitask, stay organized, and work efficiently in a fast-paced environment
-Professional, positive, and team-oriented attitude
Schedule: Monday 7:45 am - 5pm, Tuesday 7:45 am - 1 pm, Wednesday 7:45 am - 5pm, Thursday 7:45 am- 5pm. Friday: CLOSED
Summary
As a Front Office Administrative Assistant, you will be essential in delivering outstanding customer service and supporting the daily operations of our dental practice. Reporting to the Office Manager, you will utilize your core skills in clerical tasks, phone etiquette, and organizational abilities to manage patient interactions and administrative duties effectively. Your premium skills in handling multi-line phone systems and experience with Eaglesoft will enhance our front desk operations. Additionally, your relevant skills in insurance verification, data entry, and calendar management will ensure a seamless experience for both patients and staff. Join our team and contribute to a welcoming and efficient office environment.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Schedule:
- Day shift
Work Location: In person