What are the responsibilities and job description for the Dispatcher position at R.G. Hawkes Trucking?
Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our logistics team. The ideal candidate will play a crucial role in coordinating transportation operations, ensuring timely delivery of goods, and maintaining effective communication with drivers and clients. This position requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Duties
- Coordinate and schedule transportation activities to ensure efficient delivery routes.
- Communicate with drivers regarding their schedules, routes, and any changes that may arise.
- Monitor fleet operations to ensure compliance with safety regulations and company policies.
- Utilize transportation management systems to track shipments and manage logistics.
- Maintain accurate records of freight movements and dispatch activities.
- Provide excellent customer service through effective phone etiquette when interacting with clients and vendors.
- Collaborate with supply chain teams to optimize logistics processes.
- Troubleshoot any issues that arise during transit and provide solutions promptly.
Qualifications
- Experience in supply chain management or logistics is preferred.
- Familiarity with 3PL (third-party logistics) operations/load management is a plus.
- Knowledge of transportation planning and fleet management principles.
- Load board experience required
- Strong phone systems skills with the ability to communicate clearly and professionally.
- Ability to work well under pressure while managing multiple priorities.
- Excellent problem-solving skills and attention to detail.
- Previous experience in freight or transportation management is advantageous.
Join our team as a Dispatcher where your organizational skills will help drive our success in delivering exceptional service!
Job Type: Full-time
Pay: $18.50 - $22.50 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- load board booking: 1 year (Preferred)
Ability to Commute:
- Tekonsha, MI 49092 (Required)
Work Location: In person
Salary : $19 - $23