What are the responsibilities and job description for the Export Air Operations Specialist position at Röhlig Logistics?
About the Role:
This is an exciting opportunity to join Röhlig Logistics as a skilled Air Export Operations Specialist. The successful candidate will play a key role in coordinating and managing air export operations, ensuring timely delivery of consignments to customers.
Responsibilities:
- Coordinate air freight shipments, ensuring compliance with regulations and quality standards.
- Negotiate rates with shipping vendors to increase margin on each shipment.
- Manage allocated customers, achieving and exceeding targets through excellent customer service and communication.
- Analyze employee profit and loss on each shipment, identifying areas for improvement.
- Ensure the department achieves its financial and quality objectives.
Requirements:
- High school graduate; some college preferred.
- Knowledge of related computer applications.
- Familiarity with basic freight forwarding procedures.
- Two - three years of previous AE experience.
- Exceptional customer service skills.
- Attention to detail.
- Excellent time management and problem-solving ability.
- Able to meet deadlines.
- Shows professionalism while remaining calm under pressure.
Benefits:
- Comprehensive medical, dental, and vision insurance.
- 401(k) plan with company match.
- Generous paid time off (PTO).
- Birthday off.
- Sick time.
- Long-term and short-term disability insurance.
- Pet insurance.