What are the responsibilities and job description for the Logistics Business Development Specialist position at Röhlig Logistics?
Job Summary
We are seeking a highly skilled International Trade Coordinator to join our team at Röhlig Logistics. The successful candidate will be responsible for developing and implementing sales strategies to grow revenue and expand our customer base.
Key Responsibilities
- Collaborate with Regional Vice President and Vice President of Sales to achieve sales targets and business goals.
- Manage personal business portfolio/territory according to agreed market strategy.
- Conduct sales visits, both domestically and internationally, to aid in business development.
- Jointly conduct sales visits with other sales professionals.
- Comply with all regulations prescribed by governing bodies, including USA Customs, IATA, TSA, and FMC.
- Provide sales support for future sales offices in remote locations.
- Quote freight costs to new customers.
- Respond and follow up on sales inquiries and leads using appropriate methods.
Client and Supplier Management
- Manage allocated customers using established tools to achieve and exceed targets.
- Conduct weekly follow-ups with new clients after first shipments.
- Deploy information about all contracts with customers and suppliers to relevant parties.
- Evaluate client entertainment activities to ensure they are carried out in a professional and responsible manner, maintaining the good name of Röhlig USA.
- Ensure timely completion of customer requests and adherence to the highest possible service level.
- Adhere to client service level agreements.
- Resolve discrepancies while keeping records via Innovations and Incidents Management (IIM) to ensure compliance.
Administration
- Monitor competitor activity and industry trends.
- Attend industry-related functions as a key representative of Röhlig USA when required.
- Update and maintain relevant customer and sales activity information on CRM.
- Provide weekly reporting of sales activities.
- Attend meetings with sales team members.
- Participate in training to develop relevant knowledge, techniques, and skills if applicable.
Requirements
- High school graduate – some college preferred.
- Familiarity with related computer applications and reporting tools.
- Knowledge of all freight forwarding procedures, regulations, and departments.
- 2-5 years of industry-related experience required.
- Demonstrated customer service skills.
- Proven sales and business selling ability & success.
- Self-motivated and results-driven.
- Outstanding people and communication skills.
- Excellent problem-solving ability.
- Excellent time management skills.
