What are the responsibilities and job description for the Contracts Specialist position at R.K. Black, Inc.?
R.K. Black, Inc., an Oklahoma City-based office technology company providing solutions to businesses throughout Oklahoma, Kansas & Missouri, is seeking a full-time Contracts Specialist to serve at our Oklahoma City headquarters location.
Want to be part of a fun, growing team? We’re looking for a high energy, detail-oriented person who enjoys helping improve processes, programs and workflow. As our Contracts Specialist, you’ll work closely with our Billing, Service, and Sales teams, providing a crucial link to our client base. Sound interesting? We’d love to talk!
The Job
- Sets up, generates invoices, and maintains service contracts with a high degree of accuracy
- Develops & maintains a mastery of contracts software & processes
- Works with sales representatives and service personnel to process contract renewals
- Audits active contracts regularly to ensure timely & accurate billing
- Manages meter collection process using industry software, ecommerce, email & phone
- Collects & enters vendor meters, assists with meter entry & corrections
- Provides position backup to Dispatch and the Remote Tech team
- Complete other duties and projects as assigned
- Provides excellent client service!
Qualities Required
- Detail oriented self-starter, able to work independently & efficiently
- Organized, able to multi-task and prioritize effectively
- Strong ability to accomplish tasks set before him or her
- Able to quickly master multiple software systems and adapt to changes in technology
- Has effective communication skills for interacting with clients, colleagues & managers
- Team player, able to work under moderate pressure created by deadlines and work volume
Education & Work Requirements
- Associate’s degree preferred
- 2 years client service experience a plus
- Previous experience in contract management, billing or sales support role is a plus
- High proficiency in Microsoft Outlook, Word, Excel & Windows Operating System
Physical Requirements
- Can communicate clearly in verbal and written English
- Able to stand, move freely, and sit for prolonged periods of time.
- Able to use hands to operate a phone, computer, copier, filing system, etc.
- Well groomed, neat, clean professional appearance
Miscellaneous
- 8 to 5 Monday through Friday – in office (not eligible for remote work)
- Competitive pay, full benefits offering, fun place to work … you make a difference!
Wage: Commensurate with experience
Benefits: Available the first of the month following 60 days of employment. Health, Dental, Vision, and 401K
Start Date: Immediately
Please note: In order to be considered for this position, you must submit a resume with your application.
