What are the responsibilities and job description for the Business Applications Analyst and Trainer position at R.K.Industries?
Description
RK Company Overview
As a second-generation, family-owned enterprise, RK Industries, LLC (RK) offers a diverse range of construction, manufacturing, advanced fabrication and building services. Led by Rick and Jon Kinning, RK represents seven distinct lines of business that work together to provide seamless project collaboration. Our exclusive building methodologies, accredited safety standards and professional execution allow us to turn our customers' greatest concepts into reality.
Position and Responsibilities Overview
Support business teams operationally and functionally to ensure effective utilization of assigned systems based upon defined processes. Partnering with application stakeholders to serve as a primary contact for questions related to how the system works from both a business and technical perspective. Assist in creating tactical and long-term improvements for processes, application utilization as well as corresponding training. Hold standing and periodic training sessions.
Primary Responsibilities :
- Provide technical and functional support and training for corporate applications systems (Viewpoint Vista, IFS, Great Plains, Global Shop, etc.)
- Implement and improve business processes and application utilization
- Evaluate new updates, modules, and changes to meet business needs
- Strong understanding of process and data-flow mapping to create detailed process maps
- Participate in requirements prioritization, and arbitrate differences between application stakeholders and IT to create reliable schedules and processes
- Manage changes to baseline requirements through effective application of change control processes and tools
- Work with internal IT support and external vendors to ensure system functionality
- Validates technology solutions quality assurance through contributions to test planning, documentation of test scripts, and execution of unit, system and integration testing.
- Training & Documentation - train users on systems; create and define training plans; update and provide click-by-click documentation to users
- Collaborate with business stakeholders and subject matter experts to develop course content and learning experiences, including on demand, highly interactive content for the learner based on the needs of the business.
- Oversee aspects of the training programs including presentation materials, collateral, facilitator guides, content, job-aids, agendas, etc.
- Conduct or facilitate both require and recommend training sessions.
- Other duties as assigned.
Qualifications
Skills :
Company Benefits
In-house Programs
Partnership Programs
Safety is Our Top Priority
Why RK is a Great Place to Work
At RK, we take immense pride in our diverse business units, each specializing in delivering exceptional projects, products and services to our customers. What sets us apart is our unique ability to integrate these services, providing comprehensive solutions and offering our employees ample opportunities for growth and learning across different businesses.
Our commitment to excellence has been recognized with numerous awards for our outstanding performance and contributions, including high rankings in various categories from the Denver Business Journal and ABC's Top Performers by Market, illustrating our broad expertise. We've been consistently recognized as a top private company and a leading employer by ColoradoBiz Magazine, and we're proud of our long-standing position as number one in the Top 50 Family-Owned Companies since 2011.
Our strong commitment to safety, wellness and employee development has earned us prestigious accolades :
In addition to our engagement with the community, we have been acknowledged in :
Each of our business units has its own impressive list of awards and recognitions, such as :
We also adhere to rigorous quality standards and accreditations, including :
As a new member of our team, you'll be joining a company that's not just award-winning but is also consistently striving to exceed expectations and deliver excellence in all we do. Become an essential part of our thriving and dynamic team, where your contributions will drive our continued success.
RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law