What are the responsibilities and job description for the Restaurant Host/Hostess position at R & M Southern Eatery?
Overview
We are seeking a dedicated and friendly Host/Hostess to join our team in a fast-paced environment. As a Host/Hostess, you will be the first point of contact for our customers, providing exceptional service while efficiently handling transactions. Your role is crucial in ensuring a positive customer experience and maintaining the smooth operation of our establishment.
Responsibilities
- Greet customers warmly and provide assistance as needed.
- Accurately process customer transactions using cash registers or Aloha POS systems.
- Handle cash, credit, and debit transactions while ensuring accuracy in retail math.
- Maintain cleanliness and organization of the cashier area.
- Assist with food handling and bussing duties as necessary to support the team.
- Answer customer inquiries and resolve any issues promptly.
- Collaborate with team members to ensure efficient service during peak hours.
- Adhere to all food safety and handling regulations.
Requirements
- Previous experience in food service or retail is preferred, especially in a quick service fast food restaurant environment.
- Familiarity with cash registers or Square POS systems is a plus.
- Strong attention to detail and ability to perform basic retail math calculations.
- Excellent communication skills with a friendly demeanor.
- Ability to work in a fast-paced environment while maintaining composure.
- Must be able to stand for extended periods and perform physical tasks as required.
- A passion for culinary arts and providing outstanding customer service is highly valued.
Join us in creating memorable experiences for our customers while being part of a dynamic team!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Quick service & fast food restaurant: 2 years (Preferred)
- Customer service: 2 years (Required)
- Host/hostess: 1 year (Preferred)
- Cashier: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Conway, AR 72032 (Required)
Work Location: In person
Salary : $12 - $13