What are the responsibilities and job description for the Inside Sales Manager position at R&R Human Resources Solutions?
Cook’s Direct, Inc., located in Woodridge, Illinois, is a leading provider of foodservice equipment and solutions, serving the correctional, educational, and commercial sectors. With over 27 years in the industry, we offer a comprehensive range of products and services designed to meet the evolving needs of our clients. We’re seeking a driven and results-oriented Inside Sales Manager to lead and coach a team of Inside Sales Representatives to achieve ambitious sales targets and business growth within the correctional market.
The Inside Sales Manager will lead a team of Sales Reps, driving sales growth through new business acquisition and account development. This role requires a strong leader who can mentor, coach, and hold the team accountable for performance, while promoting a culture of excellence and accountability. You will be responsible for ensuring that the team effectively utilizes CRM tools, follows the sales process, and sells the full range of products and services. The ideal candidate will have extensive sales experience, a proven ability to manage and develop teams, and a deep understanding of the foodservice industry is a plus.
RESPONSIBILITIES
- Lead, mentor, and coach a team of Sales Reps to meet individual and team sales targets.
- Conduct weekly one-on-one coaching sessions to review performance, provide feedback, and create action plans for improvement.
- Utilize various coaching techniques, such as role-playing and problem-solving, to enhance skills and effectiveness.
- Develop tailored coaching plans based on each rep’s strengths, challenges, and career development goals.
- Create and implement strategies to expand market share within existing accounts and uncover new business opportunities.
- Ensure reps are selling the full portfolio of products and services to maximize customer value.
- Hold reps accountable for activity metrics and sales goals.
- Drive CRM usage to manage relationships, track sales activities, and report on performance.
- Train and reinforce the company’s sales process, value proposition, and product offerings.
- Refine the sales process to stay aligned with market trends and customer needs.
- Provide ongoing sales training to ensure reps are equipped with the latest product knowledge and sales techniques.
- Monitor and report on sales performance, ensuring goals and KPIs are being met.
- Hold reps accountable for meeting or exceeding individual and team sales targets.
- Manage underperformance by developing improvement plans and ensuring adherence to sales metrics.
- Work closely with marketing, customer service, and product teams to ensure alignment on sales initiatives.
- Provide feedback from the field to improve product offerings and customer-facing processes.
QUALIFICATIONS
- 5 years of sales experience in the foodservice equipment industry or a related field.
- At least 2 years of sales management experience, with a track record of successfully coaching and leading teams.
- Proven success in achieving sales targets and driving revenue growth.
- Strong leadership, coaching, and team-building abilities.
- Excellent communication skills and the ability to build strong relationships.
- Highly organized with the ability to prioritize tasks and meet deadlines.
- Experience with CRM software (Workbooks) and strong data analysis skills.
- Ability to drive results through strategic thinking and tactical execution.
- Bachelor’s degree in Business, Sales, Marketing, or related field preferred.
- Passion for coaching and developing sales talent.
- Entrepreneurial mindset and proactive approach to identifying business opportunities.
- Ability to manage remote teams and deliver results across multiple territories.
BENEFITS
- Competitive salary with performance-based incentives
- Comprehensive health benefits (medical, dental, vision)
- Paid time off (PTO) and holidays
- 401(k) plan
- Professional development opportunities
Cook’s Direct Inc. provides a competitive compensation package, a great working environment, work from home option on Monday and Friday and a full line of competitive benefits including medical, dental, life, AD&D, LTD, 401(k), and vacation time. If you are interested, so are we. Please apply!
Cooks Direct is committed to creating a diverse environment and is proud to provide equal employment opportunities in all employment practices. We will honor your experiences, perspectives, and unique identity.
Salary : $85,000 - $95,000
