What are the responsibilities and job description for the Front Desk Healthcare Associate position at R1?
About Our Team
We are a growing healthcare organization committed to delivering exceptional patient experience and financial performance of hospitals, health systems, and medical groups. As a Customer Service Representative, you will join our Patient Registration team, working closely with patients, clinicians, and other healthcare professionals to ensure accurate and efficient registration processes.
Key Responsibilities:
Requirements:
We are a growing healthcare organization committed to delivering exceptional patient experience and financial performance of hospitals, health systems, and medical groups. As a Customer Service Representative, you will join our Patient Registration team, working closely with patients, clinicians, and other healthcare professionals to ensure accurate and efficient registration processes.
Key Responsibilities:
- Register patients in a fast-paced and dynamic environment, working across multiple screens and programs.
- Collect and verify patient information, insurance details, and other relevant data to ensure accurate billing and reimbursement.
- Collaborate with clinicians and other teams to facilitate seamless registration processes.
- Provide empathetic and compassionate support to patients and families, addressing their concerns and questions in a professional and courteous manner.
Requirements:
- High school diploma or equivalent required.
- Excellent customer service skills and ability to work effectively in a team environment.
